People Operations Specialist

hace 2 días

Ciudad de México, Ciudad de México Emma A tiempo completo
Ready to lead, disrupt and reinvent the sleep industry?
We are Emma – The Sleep Company. Founded in 2015, we've become the world's largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe. Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that empower our customers to awaken their best every day.     At Emma, we are a community of smart, driven people, united by a strong culture of collaboration, teamwork, and knowledge sharing. We think big, take ownership, and are empowered to drive meaningful impact. Through hands-on experience, mentorship, and continuous learning, we drive our own growth and learning. With Emmies from over 60 nationalities and offices across multiple regions, our diverse perspectives enrich our workplace culture. Ready to shape the future of sleep with us? Let's make it happen What you'll do:
  • Create and maintain the full employee journey for Mexico employees, ensuring smooth, compliant processes for contracts, onboarding, changes to employment, leave management, and offboarding.
  • Support People Operations for Americas, ensuring legal accuracy, documentation consistency, and strong governance.
  • Prepare and validate payroll inputs (schedules, changes, overtime, allowances, absences, sick leave, holidays, food vouchers, medical insurance), ensuring accuracy and alignment with country-specific laws and internal controls.
  • Partner with managers and HRBPs to support day-to-day People Operations topics such as documentation, scheduling rules, employee relations basics, and labor-law compliance.
  • Manage guidelines and administration of benefits programs, including mobility benefits, travel rules, and per-diems, ensuring clear eligibility criteria, documentation standards, and cost control.
  • Maintain HRIS accuracy (Personio) by managing employee records, workflows, permissions, and ensuring correct system integrations with Payroll and IT.
  • Use JIRA to manage operational workflows, ticketing, process requests, and continuous-improvement tracking.
  • Create, update, and scale SOPs, workflows, and operational documentation to ensure consistent high-quality delivery across all markets.
  • Manage global mobility topics such as visas, travel expenses, medical insurance, etc.
Who we're looking for:
  • You have a degree in human resources, business administration, psychology, or a similar field.
  • You bring around 3 years of experience in People Operations or HR administration, ideally in an international or fast-growing company.
  • You understand the full employee lifecycle and feel comfortable handling contracts, onboarding, changes, leave management, and offboarding.
  • You have experience preparing payroll inputs and working closely with payroll or finance teams.
  • You are familiar with HRIS systems (preferably Personio) and enjoy keeping employee data organized and accurate.
  • You work in a structured, detail-oriented way and make sure processes are consistent and compliant.
  • You like improving workflows, creating clear documentation, and helping teams work more efficiently.
  • You are comfortable using tools like JIRA or other ticketing systems to manage daily requests.
  • You communicate clearly, act proactively, and enjoy collaborating with managers, HRBPs, and colleagues across markets.
  • You have strong English skills and enjoy working in a supportive, team-oriented environment.
What we offer:
  • A combination of personal and company growth to accelerate your career and help you reach your goals.
  • The chance to work on exciting and challenging projects either independently or as part of a dedicated, international team.
  • Wellbeing activities
  • Hybrid home office policy
  • Flexible schedules
  • Pet-friendly office
  • Monthly salary + pantry & restaurant vouchers
  • Benefits higher than the law
Become an Emmie
Emma is transforming the world of sleep - and we want the highest-performing people to help us pull it off. We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up. ​
We proudly celebrate diversity. We are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Our aim is to get back to you in a couple of days, however, we are currently receiving a large number of applications and this might lead to a delay in the process. We will get back to you as soon as possible

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