Product Specialist Dr

**Date**:Oct 30, 2024

**Location**: Zapopan, JAL, MX

**Company**:Carestream Health

**Carestream is an Equal Opportunity Employer**

Carestream is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

**Requisition ID**:4117**

**Position Summary**:
The role is responsible for technical product sales support and establishing knowledge in developing, qualifying, and closing profitable X-ray Solutions deals within assigned geographical area. The primary geographic area for the role is Mexico but the role is also expected to support other countries within the International area in order to back-up other Product Specialists and provide assistance to manage peak workloads as needed.

**Position Responsibilities**:

- Provide technical information and quotes required in contracts/tenders.
- Provide quotes and configurations to business partners to assist them in replying to tenders
- Work to set-up standard configurations and price books for business partners
- Identify, try to solve and escalate if needed customer product complaints.
- Develop & distribute to the team the best practices knowledge for using the X-ray at their best.
- Identify/assessment of technical level and the sales skill level of the channel organization in order to prepare regular product trainings. Update trainings to be scheduled at least one a quarter, deep sales and sales tactics related in person trainings at least twice a year.
- Deliver non-service product training into the territory / channels. Localize training material as needed with focus on sales tactics and decision-making unit specific sales argumentation.
- Research, identify, evaluate, and communicate findings and recommendations to engineering, product management, marketing and sales regarding competitive product offerings.
- Review of CRD (Customer Requirement Documents) during the commercialization process of new products.
- Trade Trials (site selection, coordination, final customer outcome). Maintain relationships with reference sites.
- Prepare and execute product launches and work on localization of launch packages. Input of type of launch materials requested at territory level, then work closely with channel management and marketing to mobilise the channel partners to generate the most effective market introduction for the product.
- Review product and marketing documentation related to product for accuracy and appropriate language. Work closely with marketing to create documentation and support materials for end users and channel partners (excluding Operator / Key Operator / Technical Manuals.)
- Identification as well as localization of potential promotions to drive sales. Monitoring of effectiveness of promotions by setting targets and milestones. Close co-operation with channel managers, marketing and vertical management.
- Preparation of customer specific presentation material (decision making units specific sales argumentation) and leverage of sales tools to convince potential customers on our solution to accelerate the sales process towards our direction.
- Viewed as a trusted consultant to both our customers and our channel partner / channel management people on current and emerging technologies.
- Maintain and further improve excellent technical knowledge on all details of Carestream’s DR product portfolio, related technologies, future roadmap and also a detailed understanding of competitor’s technologies and offers.
- Understand the goals of the customer (i.e. research, teaching, clinical, financial) and make use of that knowledge to professionally consult the customer in all aspects by leveraging existing sales tools or development of new ones, to actively support the channel organization.
- Collect Voice of Customer input and feedback to the WW team
- Feedback of local regulatory requirements where needed.

**Required Skills & Education**:

- BS/BA degree or equivalent experience; MBA a plus
- Must have 5 years of successful sales experience with capital medical equipment, medical imaging, medical devices, medical IT, or related fields
- Ability to manage multiple relationships in a large geography
- Direct and Indirect (intermediary) sales and/or channel management experience is desired
- Langue skills: Fluent in English
- Preferred location: Mexico

This role embodies the mastery and execution of competencies across four dimensions as follows:

- Industry Knowledge: understanding of the broad national healthcare landscape, keeping current with policy and legislative changes affecting Imaging, practical knowledge of workflow within and around Radiology, articulate in technologies that impact the Radiology and related businesses (especially DR), comprehends the roles and responsibilities of c