Senior Quality Analyst

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

**Senior Software Quality Analyst (100% remote)**

**⸻About the Role**

**Are you ready to make a meaningful impact at a fast-growing tech company transforming how residents interact with their homes?**

**⸻What You’ll Do**

**Quality at Zego isn’t a checkbox—it’s part of our product DNA. In this role, you’ll**:

- ** Lead end-to-end testing across mobile and web platforms, ensuring every release is stable, performant, and user-ready.**
- ** Author, maintain, and execute comprehensive test cases and test documentation that capture real user scenarios.**
- ** Perform functional, regression, smoke, and exploratory testing using both manual and automated strategies.**
- ** Execute automated test suites (created by SDETs) through Jenkins or equivalent CI/CD pipelines.**
- ** Investigate and debug issues to identify root causes and collaborate with developers to drive timely resolutions.**
- ** Validate across platforms using BrowserStack or equivalent cross-browser/device testing tools.**
- ** Use SQL queries to validate data integrity, verify back-end processes, and support defect investigations.**
- ** Collaborate closely with developers, product managers, and designers to ensure quality is built in from the start.**
- ** Drive continuous improvement by proposing process enhancements, improving test coverage, and advocating for smarter testing strategies.**
- ** Mentor junior QA engineers and contribute to our internal quality community of practice**

**⸻Required Skills & Experience**

**We’re looking for a skilled, detail-oriented quality professional who brings both technical strength and analytical curiosity. You should have**:

- ** 5+ years of experience in software quality assurance or testing, ideally in agile development environments.**
- ** Proficiency in test case creation, documentation, and execution using tools like BrowserStack, TestRail, Zephyr, or equivalent.**
- ** Working knowledge of BrowserStack or similar cloud-based testing platforms (e.g., Sauce Labs, LambdaTest).**
- ** Experience executing automated test suites from Jenkins, GitHub Actions, or similar CI/CD tools.**
- ** Hands-on SQL skills for validating data and performing back-end checks.**
- ** Solid debugging and troubleshooting ability, with a passion for discovering the root cause of failures.**
- ** Familiarity with API testing (REST, JSON, Postman) and understanding of front-end and back-end interactions.**
- ** Version control experience (Git, GitHub, or equivalent).**
- ** Excellent communication, analytical thinking, and problem-solving skills.Bonus Points For**:

- ** Experience in agile and CI/CD environments**
- ** Familiarity with test automation frameworks (e.g., TestNG, Cypress, or Appium)**
- ** Exposure to cloud-based microservices and distributed systems**

**⸻About You**

**You’re more than a tester—you’re a quality advocate who thrives on collaboration and craftsmanship. You bring**:

- ** Curiosity to explore how things work (and break).**
- ** Empathy for end users and a drive to deliver seamless experiences.**
- ** Initiative to improve processes and influence quality across the organization.**
- ** A team-first mindset that makes you a trusted voice in cross-functional discussions.**

**⸻Why ZegoZego is where curiosity meets impact.**

**You’ll work with passionate, mission-driven teammates who value craftsmanship, creativity, and growth. If you’re ready to elevate your career in a place where quality is respected, innovation is encouraged, and your impact is visible, we’d love to hear from you.