Service Technician

hace 7 días

Monterrey, México True Manufacturing A tiempo completo

True Manufacturing, a worldwide refrigeration manufacturer, ranked Best in Class for 15 years, is looking to add a refrigeration service technician, offering phone support on our products, to our internal staff based out of the Monterrey office. If you are looking for a great opportunity with an excellent company and you have good customer service skills, this may be an ideal opportunity for you.

**Essential Duties and Responsibilities**
- Create or assist in creating detailed repair instructions and product advisements.
- Conduct factory and field technical service training.
- Present to groups of all sizes.
- Review and write reports on new products related to service concerns or potential service concerns.
- Must have excellent internal and external customer service.
- Support a cross functional team environment as you work on various projects that could touch many departments.
- Occasional travel is required.
- Regular and reliable attendance in the office is required.

**Qualifications**
- Certificate from college, technical school, or other educational program.
- Seven or more years of related experience required.
- Bilingual in English and Spanish.
- Completed refrigeration technical training and EPA license.
- Professional, friendly and have strong communication skills (both verbally and in writing).
- Customer service oriented.
- Must be reliable and honest.
- Be in good standing with manager regarding reliability and independent working.
- Must have a very good understanding of True’s policies and procedures.

Pay: $320,000.00 - $620,000.00 per year

Ability to Relocate:

- Monterrey, N. L.: Relocate before starting work (required)

Work Location: In person

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