Account Manager
hace 6 días
**Beneficios** - Excelente esquema de comisiones - Plan de carrera y crecimiento - Capacitación pagada PosiTrace by Global Fleet Management is a rapidly growing Canadian SaaS company specializing in GPS tracking, with a global footprint. We are currently seeking an **Account Manager **to join our team, based in Mexico, with a primary focus on managing and nurturing existing business** **accounts in Canada and US**. This role involves building and maintaining excellent customer relationships, as well as strategically developing these accounts for organic growth. **Responsibilities**: - Manage existing PosiTrace customer accounts as a brand ambassador. - Conduct regular account status checks for service users, ensuring they receive proper training. - Implement core functionalities tailored to each client's operations and requirements. - Consistently seek ways to improve client operations, optimize PosiTrace usage, and identify opportunities for upselling. - Ensure client satisfaction and proactively identify potential reasons for deactivation to retain customers. **Account Management**: Provide comprehensive account information, including billing details and contracts. Onboarding for New Users: - Generate access, set up accounts, and facilitate platform navigation for new users. - Assist with the seamless implementation of new units, ensuring proper installation within 15 days of delivery. - Guarantee correct device installation, platform configuration, subscription, and functionality. - Act as the main point of contact for daily client queries, mediating with technical support, operations, and finance. - Proactively identify and address potential issues before they become problematic. - Assume the role of Project Manager, taking charge of problem resolution and keeping clients informed. - Collect and document client feedback for consideration by the Product department. - Drive the referral program and encourage positive feedback on various platforms. - Invite clients to participate in interviews with the Marketing and Product teams. - Demonstrate a positive "consider it done" culture. - Upsell and cross-sell products and services to increase Monthly Recurring Revenue (MMR). **Requirements**: - Excellent spoken English - Excellent written English communication skills are imperative - Demonstrable experience in customer service or as a customer service representative. - Strong telephone communication and active listening skills. - Familiarity with customer relationship management systems and practices. - Customer-oriented with the ability to adapt/respond to different personalities. - Excellent communication and presentation skills. - Ability to multitask, prioritize, and manage time effectively. - Technical degree/Business degree. **Compensation**: - Base salary - Great commission structure We recognize people to be a cornerstone of our continued success and offer long-term careers and competitive compensation packages and a great place to work, combined with the opportunity for personal and professional growth. **Salary**: $18,500.00 - $19,500.00 per month **Experience**: - customer service: 2 years (required) **Language**: - english (required)
-
Account Manager
hace 6 días
Guadalajara, México Fair Trade Outsourcing A tiempo completoSomos una compañía transnacional con operaciones en México, Ghana, Filipinas y Estados Unidos. Nuestras oficinas en México están ubicadas en Concentro, en Zapopan, Jalisco. **ACCOUNT MANAGER** **Beneficios**: - Horario: lunes a viernes 8:00am - 5:00pm (1 hora de comida) - Salario base $30,000 nominales al mes - Fondo de ahorro - Vales de despensa - 2...
-
Account Manager Guadalajara
hace 6 días
Guadalajara, México HAYS A tiempo completoCompañía Líder de Herramientas Industriales busca a un ACCOUNT MANAGER DE VENTA DE HERRAMIENTAS B2B - Compañía del sector INDUSTRIAL de HERRAMIENTAS busca a un ACCOUNT MANAGER DE VENTAS INDUSTRIALES B2B - Ubicación GUADALAJARA/SONORA. **Requisitos**: - Indispensable experiência en ventas Industriales B2B de al menos 2 años. - Indispensable...
-
Account Manager
hace 2 semanas
Guadalajara, Jalisco, México GrainChain Inc A tiempo completoAccount Manager (Full-Time | Hybrid)Are you a proactive, customer-focused professional with a passion for technology?We are seeking a full-time Account Manager to build strong client relationships, drive customer success, and identify opportunities for growth within our SaaS platform.Key ResponsibilitiesClient Relationship Management: Develop and nurture...
-
Commercial Manager
hace 6 días
Guadalajara, México ADMINISTRATIVE MANAGER A tiempo completoImportant transnational company of Chemical products **Escolaridad**: Nível superior deseable LAE, Ing. Industrial, Ing. Química o a fin. - Inventory Control - Purchasing and supplier - Billing - Human capital - Budgets - Petty Cash **Knowledge**: - Market analysis, - Commercial strategies and development of business niches, - Prospecting and customer...
-
Account Manager
hace 2 días
Guadalajara, México IWS SERVICES TALENTO HUMANO A tiempo completoIWS SERVICES Empresa líder en tecnologías de la información (TI), enfocada en facilitar el uso de sistemas y comunicaciones en las empresas mediante la aplicación de nuevas tecnologías, esta en busca de personas entusiastas y comprometidas para la siguiente vacante: **Ejecutivo de Cuentas en Ti o Account Manager** - Requisitos:_ - Experiência mínima...
-
Account Manager
hace 2 semanas
Guadalajara, México OMRON A tiempo completoWe are looking for our next Account Manager with residence in Guadalajara.Our Account Manager will be responsible for the relationship with the assigned clients, must have fluid contact with them in order to inquire what their needs are and grow our accounts. Providing all the knowledge of OMRON´s products portafolio so that customers get the best use of...
-
Account Manager Facilities
hace 2 semanas
Guadalajara, México Cushman & Wakefield A tiempo completoAccount Manager Facilities **Requisitos**: Ingeniería eléctrica, Ingeniería Industrial, Ingeniería mecánica, Ingeniería civil o carreras afines. Ingles Avanzado (80%) Experiência mínima de 5 a 6 años como Account Manager Preferente experiência en mantenimiento industrial **Responsabilidades y actividades**: Administrar la relación con nuestros...
-
Key Account Manager
hace 6 días
Guadalajara, México Leverages Career México A tiempo completoCompañia de capital Japones giro de bebidas no alcoholicas busca KEY ACCOUNT MANAGER**Requisitos**:- +5 años experiência en ventas- Experiência ventas a Cadenas de supermercados- Excelentes habilidades de comunicación verbal y escrita- Sueldo Bruto, no comisionesTipo de puesto: Tiempo completoSueldo: $40,000.00 - $50,000.00 al mesBeneficios:- Seguro de...
-
Key Account Manager
hace 2 días
Guadalajara, México Redarbor A tiempo completoComprometidos con la innovación y con la mentalidad de seguir aportando valor a los equipos de RRHH de las Empresas en México, el grupo Computrabajo busca un(a) Key Account Manager con experiência en la venta de software de RRHH, mentalidad positiva y espíritu emprendedor. ¿Qué buscamos? Un(a) Key Account Manager con entre 3 y 5 años de...
-
Account Manager
hace 2 semanas
Guadalajara, México Positrace A tiempo completoPosiTrace by Global Fleet Management is a rapidly growing Canadian SaaS company specializing in GPS tracking, with a global footprint.We are currently seeking an **Account Manager **to join our team, based in Mexico, with a primary focus on managing and nurturing existing business accounts in Canada and US. This role involves building and maintaining...
