Business Systems Analyst

hace 2 semanas

Zapopan, México Koch Global Services A tiempo completo

**Your Job**
The Koch Employee Services team is hiring a Business Systems Analyst to support business outcomes across the Koch Industries companies.

**Our Team**

**What You Will Do**:

- Story/Epic creation and prioritization. You will partner with product owners, architects, and engineers to ensure their work is tracked and prioritized based on value and timelines.
- Gather and analyze business requirements to understand their needs, identify requirements, and translate those requirements into technical specifications that can be used by Delivery Team
- Leverage data to derive insights and drive data-driven decision-making. Communicate recommendations with stakeholders.
- Collaborating with businesses and global teams to understand data requirements and develop analytical solution
- Creating documentation on requirements and solutions that is easily consumed by a global audience by both customers and support organizations
- Ensure completed work meets agreed upon acceptance criteria and update stakeholders as needed.

**The Experience You Will Bring**
- Experience working in Agile based methodology (Kanban, SCRUM)
- Demonstrates advanced proficiency in both written and spoken English, enabling effective communication with team members, stakeholders, and clients
- Skillfully communicates complex technical concepts in a clear and concise manner to both technical and non-technical stakeholders, fostering a strong understanding of project goals and requirements.
- Displays a high level of empathy, understanding, and consideration for the needs and perspectives of customers and colleagues, ensuring a collaborative and positive working environment.
- Actively listens and engages in conversations, attentively absorbing and comprehending information, and asking pertinent questions to gather comprehensive insights and ensure accurate requirements capture.
- Demonstrates a genuine curiosity about the intricacies of business processes, technology systems, and industry trends, driving continuous learning and innovation to provide well-informed recommendations and solutions.
- Enrich employee experience for team and enterprise to collaborate by acting as a Liasson for integrated teams and providing data that helps bring actionable insights

**What Will Put You Ahead**
- Understanding in the following: Modern Authentication (SAML, OAuth and OIDC), API's, and Directory Services.
- Identity Platforms: SailPoint, Okta, CyberArk, Saviynt, ForgeRock, One Identity
- ITSM: ServiceNow, Remedy, Jira Service Management
- Cloud IAM: AWS IAM, Azure AD, Google Workspace
- Security & Compliance Tools: Splunk, SIEM, Risk Management

**Who We Are**

As a Koch company, Koch Global Services (KGS) creates solutions spanning technology, human resources, finance, project management and anything else our businesses need. With locations in India, Mexico, Poland and the United States, our employees have the opportunity to make a global impact.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

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