Senior Coordinator

**About Us**:
We are AMS. AMS is a global total workforce solutions firm founded in 1996. We enable organizations to thrive in an age of constant change by building, reshaping, and optimizing workforces. We do this through talent acquisition and contingent workforce management, internal mobility and skills development, and talent and technology advisory services. Our solutions are delivered by our 4500+ experts who live our passionate, bold, and authentic values. The ultimate aim is to help clients around the world, including 100+ blue-chip companies, create workforces that are fluid, resilient, diverse, and differentiated. We call this true workforce dexterity—and we’re here to help you achieve it.

**The Role**:
As an AMS Senior Recruitment Coordinator, you will with the rest of the Team to provide efficient and flexible support where required. You will act as the main point of contact for all queries relating to the support function of the account

**Key Accountabilities**:

- Be fully Proficient and competent in all Administrator responsibilities and buddy others
- Managing various administration activities that would be specific to the account
- Managing various ad-hoc administration activities to support the effective running of the recruitment process.
- Updating the applicant tracking system as and when required
- Completing daily, weekly, monthly and quarterly reports as required
- Producing ad-hoc reporting as and when requested
- Build and maintain strong working relationships between all parties, ensuring that they are continually appraised and updated on the relevant processes.
- Management of day-to-day queries ensuring all are dealt with in an effective and timely manner and escalated where necessary.
- Work to the service levels agreed with the client
- Conducting process reviews and make suggestions for improvements
- Taking part in creating/updating the Operation Manuals and other process documentation; making updates on need basis and making the team aware of this
- Training and buddying new Recruitment Administrators

**Skills & Experience**:

- Experience in recruitment related administrative activities is a must.
- Strong working knowledge of Microsoft packages such as Outlook, Word and Excel
- Excellent communication skills and a good phone manner
- Good written and spoken English language skills plus other languages as appropriate to the client-specific requirements
- Office experience with a busy and challenging administration, support role or customer services environment
- Experience of working with recruitment systems (i.e. ATS) and maintaining a high level of data integrity
- Experience working within an outsourcing or recruitment environment
- Experience of managing difficult client relationship

**Others**:
**What you’ll get in return**:
Here at AMS, you have the opportunity to work on projects that integrate across our practice areas, supporting and innovating delivery for our clients. You’ll be part of a team with global capabilities and setting a new direction for us in terms of how we creatively solve our clients’ most pressing talent-related challenges. You can innovate, disrupt and influence with organizations that want to transform their operations and win the war for talent.

**What we offer**:

- A vibrant, diverse, and collaborative culture with a global mindset
- Exposure, experiences, training, and investments in innovative TA resources
- High value and challenging work
- Flexible working - home working options
- A competitive reward and benefits package

We're a fast-growing, equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity or disability.

**Details**:
**Reference**: AMS22355
- **Closing**: 30/10/2024
- **Location**: Mexico, Monterrey
- **Schedule**: Full Time
- **Business area**: Administration
- **Sector**: Pharma Life Sciences
- **Employment Type**: Permanent