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Technical Support
hace 3 semanas
**Pre-requisite:**
- B1 level of English proficiency.
- Minimum 12 months of experience as a bilingual customer service agent either or 6 months in technical support.
**Job Responsibilities:**
- Engage in resolving Technical issues about internet and telephone services to ensure customer satisfaction and loyalty.
- Utilize cross-selling techniques to promote additional products or services.
- Provide exceptional customer service to address inquiries, concerns, and complaints effectively.
**Benefits:**
- Competitive salary package.
- Comprehensive training program.
- Opportunities for career advancement and professional development.
- Dynamic and supportive work environment.
Pay: Up to $14,000.00 per month
Application Question(s):
- What is your current location?
- What is your expected salary per month in MXN?
- Are you allowed to work in Mexico? What is your visa status?
- Are you open to relocate in Azcapotzalco?
- What is your notice period in number of days?
- How many years of experience do you have as Technical Support?
- In how many days are you available for an interview?
**Language**:
- English (required)
- Spanish (required)
