Order Processing Representative

hace 7 días

Tijuana, México North American Production Sharing de México A tiempo completo

**Vacante para la empresa North American Production Sharing de México en Tijuana, Baja California**:
**Duties/Responsibilities**:

- Receives and handles requests from customers and distributors for price quotes, purchase orders, order adjustments, and order cancellations
- Builds rapport with customers and works to ensure they receive excellent service
- Uses computer database to retrieve necessary customer information, inventory information, and purchase order status
- Provide pricing, delivery, and other order information to customers
- Draft purchase orders and invoices to submit to the accounting department
- Maintain files of active orders and updates with changes to customer accounts or orders
- Performs other related duties as assigned

**Required Skills/Abilities**:

- Excellent organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to maintain good customer relations
- Proficient computer skills and ability to learn database and ordering systems

**Education and Experience**:

- Bachelor or equivalent required
- At least three years of experience in customer service or order processing is required
- ERP experience required

**Notes**:

- Prolonged periods sitting at a desk and working on a computer
- This is an**on-site-position in Tijuana**; we are located in Ciudad Industrial Tijuana

**Nível de educación deseada**:
Superior - titulado

**Nível de experiência deseada**:
Nível Experto

**Función departamental**:
Atención al cliente

**Industria**:
Textiles

**Habilidades**:

- order processing
- bilingual
- customer services

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