Empleos actuales relacionados con IT Suppport Analyst - San Nicolás de los Garza - Symrise
-
IT Suppport Analyst
hace 3 semanas
San Nicolás de los Garza, México Symrise A tiempo completoDescripción del PuestoObjetivo de la FunciónIT Support Analyst is responsible for providing day-to-day technical endpoint hardware and escalation software support using industry best practices while meeting the ongoing technology needs of the organization. Monitor the computing environment (servers, hardware, software, networks, etc). Prepare, install, and...
-
IT Digitalization Analyst
hace 6 días
Santiago de Querétaro, Querétaro de Arteaga, México Sintesys North America - ServiceNow and NearShore Specialists A tiempo completoIT Digitalization AnalystWe're Hiring IT Digitalization Analyst – Querétaro (Hybrid)Do you love mapping processes, improving operational efficiency, and creating smart automations? JoinSintesysand help lead our 2026 digitalization strategyWe're looking for anIT Digitalization Analystwith experience in: Process mapping & documentation ServiceNow...
-
IT Operations Analyst
hace 3 semanas
San Pedro Garza Garcia, México Johnson Controls A tiempo completoIT Operations Analyst – Legal ITAs an IT Operations Analyst, you will report directly to the Senior Manager Delivery Lead for legal applications. Your responsibilities will include supporting the development and operational aspects related to our legal applications, including helping to ensure the availability, performance and reliability of these...
-
IT Operations Analyst
hace 1 semana
San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completoIT Operations Analyst – Legal ITAs an IT Operations Analyst, you will report directly to the Senior Manager Delivery Lead for legal applications. Your responsibilities will include supporting the development and operational aspects related to our legal applications, including helping to ensure the availability, performance and reliability of these...
-
Automation Analyst PLC Senior
hace 3 semanas
estado de méxico GIGA IT A tiempo completoAutomation Analyst PLC Senior Join to apply for the Automation Analyst PLC Senior role at GIGA IT Resumen Buscamos un nuevo GIGAnte que se integré a nuestro equipo como Automation Analyst PLC Senior , para colaborar en empresa con experiencia en la industria del acero, es una de las principales proveedoras de aceros largos en América y una de las mayores...
-
IT Operations Analyst
hace 3 semanas
San Pedro Garza Garcia, Nuevo Leon, Mexico Johnson Controls A tiempo completoIT Operations Analyst – Legal ITAs an IT Operations Analyst, you will report directly to the Senior Manager Delivery Lead for legal applications. Your responsibilities will include supporting the development and operational aspects related to our legal applications, including helping to ensure the availability, performance and reliability of these...
-
IT Business Analyst
hace 4 semanas
San Pedro Garza Garcia, México Johnson Controls A tiempo completoBusiness Analyst, BSNA Service – Job Description Who we are Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our 105,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next-generation transportation systems...
-
Lead Financial Analyst, IT Projects
hace 4 semanas
San Pedro Garza Garcia, México Johnson Controls A tiempo completoJohnson Controls is a global leader in smart, healthy, and sustainable buildings. With operations in over 150 countries, we are committed to driving innovation and excellence in building technologies and integrated solutions. Our people are at the heart of our success, and we are passionate about attracting and developing top talent across the globe. We are...
-
IT Business Analyst
hace 1 semana
San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completoWho We AreBusiness Analyst, BSNA Service – Job DescriptionJohnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our 105,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next-generation transportation systems that work...
-
Legal It Operations Analyst: Reliability
hace 4 semanas
San Pedro Garza García, México Johnson Controls A tiempo completoA global technology company is seeking an IT Operations Analyst to support legal applications, ensuring their availability and performance.The role involves collaboration with cross-functional teams to gather requirements, monitor system performance, and implement enhancements.Ideal candidates will have a Bachelor's degree and experience with .Net or Angular...
IT Suppport Analyst
hace 3 semanas
Descripción del Puesto
Objetivo de la Función
IT Support Analyst is responsible for providing day-to-day technical endpoint hardware and escalation software support using industry best practices while meeting the ongoing technology needs of the organization. Monitor the computing environment (servers, hardware, software, networks, etc). Prepare, install, and monitor the implementation of hardware and software according to business needs and/or regional/global demand. Keep the computing environment updated according to best practices and global/regional guidelines. Provide technical support related to hw/sw to end users, first and second levels. Perform troubleshooting when necessary. Propose solutions. Maintain technical documentation. Participate in setting standards. Empathy, attention, proactivity, and ease of communication with end-users are essential characteristics.
Dimensiones de la Función
Provide End User Computing (EUC) support primerely to the local site physically and also to the others Latam sites remotely when necessary.
Responsabilidades / Obligaciones
- Install, configure, troubleshoot, and maintain end-user equipment and software.
- Ensure that all phases of desktop support, including installations, upgrades, hardware configurations, operating systems, and operating system configuration issues are properly coordinated, monitored, tracked, and resolved.
- Manage and respond to support requests while making proper use of the ticket system to monitor, analyze and resolve support requests.
- Analyze client systems and report on functionality and performance. Provide recommendations for improvement.
- Maintain data integrity and security for systems.
- Act in projects related to endpoint systems.
- Create and maintain Standard Operating Procedure documentation (SOPs).
- Assist in the tracking of software licensing and compliance.
- Utilize software distribution tools and standard desktop support tools.
- Develop training materials and procedures, and/or train users in proper use of hardware and software.
- Promotes continuous improvement in the IT functions and activities of Symrise NA and helps assure understanding of our company processes and procedures.
- Works well in a team environment in which members participate, cooperate with, and support each other.
- Work overtime, as required.
- Travel, as required.
- All other duties as assigned.
Job Reference: LA01690
