Sales Support Coordinator

**Travel obsessed? Big tech fan? Hey, you’re in good company. If you want to be part of the industry that makes the world go round, then look no further.**

Travelport is the brains behind lots of your travel bookings
- plane, car or hotel. Our technology is used to book that magical holiday, infamous bachelorette party or long overdue school reunion. While we can’t solve mosquito bites or lost luggage, we can simplify a lot of the technical parts of travel, and we’re looking for the best thinkers to help us do it.

We’re hiring right now for a **Sales Support**Coordinator**Search for #Travelport on LinkedIn and hear from our amazing team.

**How you’ll make an impact**:
Th e Sales Support Coordinator role encompasses a variety of functions that supports the Agency Account Management team, allowing them to focus on customer growth and upselling. This role will work with the agency sales teams, mainly focused on Regional Tier and National Tier accounts in the North America region.

**Main Accountabilities**:

- Support sales teams with queries pertaining to customer billing, collections, segment production, incentives, and contracting generation.
- Support sales teams production of proposals and sales collateral through Seismic.
- Liaison with internal departments (e.g., Marketing, Provisioning, Customer Enablement, Legal, Billing, Finance, Product).
- Understand and manage complete process flow for various contracting, provisioning, and billing activities.
- Monitor and ensure Oracle CRM accuracy.
- Generate and report on Oracle CRM pipeline.
- Generate relevant recurring and ad hoc reports.
- Effectively and efficiently manage and respond to inquiries, requests for information, and delivery of requests.
- Partner with leaders and internal teams to effectively manage and deliver projects and programs on time.
- Coordinate RFP and RFI responses.
- Pulling data for business reviews.
- Coordinate onboarding of new team members.
- Provide general administrative support for the team.
- Attend and participate in weekly team meetings.
- Adhere to company policies, procedures, and best practices.

**Knowledge, Skills, Experience, Training, Education**:

- Demonstrable administration experience in a fast paced and changing environment.
- Strong interpersonal skills, possessing a high degree of self-motivation.
- Personable with a professional and flexible approach to helping others, and a willingness to perform routine tasks and learn the business.
- Articulate and clear communicator.
- Ability to build effective working relationships with internal colleagues and customers.
- Reliable and trustworthy.
- Strong sense of “team”.
- Ability to display initiative in problem solving.
- Commercial and business awareness is desirable, and the ability to handle customer inquiries is essential.
- Be able to work under pressure and handle multiple assignments concurrently.
- Well organized and self-disciplined.
- Excellent attention to detail.
- MS Powerpoint - ability to make good presentations.
- MS Excel - ability to do vlookup and pivot tables.
- Sales support experience.
- Bachelor’s Degree in Business Administration or related field required

Individual will be part of the North America agency sales team, reporting to the Sales Support Manager. This position requires a large degree of interaction with peers and other Travelport departments.

**Discover why our teams love working here**:
Where do we start Our benefits package includes:
Competitive salary, Aguinaldo, food & restaurant vouchers, really generous vacation allowance (14 days & birthday & all of Christmas when we close our offices), major medical insurance, saving fund, flexible hybrid working policy. Oh, and did we mention _THE _coolest offices right in the heart of Providencia

**Your journey at Travelport starts here