Infrastructure Software Engineer, Content Processing

Role Description
As a Software Engineer on the Content Processing team, your role will be crucial in shaping and constructing the robust systems that not only support our current flagship products but also lay the groundwork for the next wave of engineering innovations. Content Processing owns highly scalable distributed system that powers features like previews, thumbnail generation, content scanning, media transcription, and content extraction/ transformation for various workflows. The work in the team includes improving system performance and reliability, scaling the platform to handle billions of files daily, building analytical tools and dashboards, and collaborating closely with cross-functional teams. You'll leverage your expertise to tackle audacious challenges and push the boundaries of what's possible. Your contributions will directly impact millions of users, as every line of code you write furthers our mission to revolutionize the way people work and collaborate.
Join us in redefining the future, where your passion for building scalable, reliable systems will drive meaningful change on a global scale.
Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here.

**Responsibilities**:
Develop, maintain and extend the content processing platform and related services
Enhance system scalability and reliability
Support various content processing use cases across different content types (over 300 already supported across image, document and media types)
Collaborate with cross-functional teams to build new content processing capabilities
Contribute to major foundation projects to improve cost efficiency, performance, reliability and security posture
On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable and high-quality experience for our customers.
**Requirements**:
BS, MS, or PhD in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience
5+ years of professional software development experience
Proven track record constructing and managing expansive, multi-threaded, geographically dispersed backend systems
Proficient in programming and debugging across a range of languages such as Python, Go, C/C++, or Java
Proficiency with operating system internals, filesystems, databases, networks, and compilers.
Proven track record of defining & delivering well-scoped milestones/projects
Ability to independently define right solutions for ambiguous, open-ended problems
Preferred Qualifications
Familiarity with Semaphores and Mutexes
Company Description
Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working. We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself— Dropbox is ready for you.
Team Description
The Dropbox Engineering Team builds the technology that creates more enlightened ways of working for hundreds of millions of people. Every day, our platforms—including Dropbox Dash, Dropbox Sign, and our core sync engine—handle over a billion files for users worldwide, creating engineering challenges as great as the opportunity for impact. Our software engineering team uses a range of technologies to solve interesting problems, including Python, React, Node.js, JavaScript, MongoDB, PostgreSQL, and Android development. We think like a startup but build for an enterprise, exploring new possibilities that transform how people work. If you're excited about turning complex technical challenges into intuitive solutions at scale, join our Engineering team.
Areas of work include Machine Learning Engineers, Infrastructure Engineer, Product SWE Frontend and Backend, Mobile Software Engineers (iOS and Android), Engineering Manager, Data Engineer, Software Development Engineer in Test, Security Engineering, Site Reliability Engineer, Technical Program Managers, Network Engineer, Datacenter Engineer, Technical Supply Chain Manager and more.

**Benefits**:
Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:
Medical, Dental & Vision allowance*
Retirement, Critical Illness, Life & Income Protection allowance*
**Bu