Analista de Estados de Cuenta Digitales

The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes. **Responsibilities**: - Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research - Conduct basic analysis and research as well as workflow management - Support an expansive array of products and services - Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed **Qualifications**: - 1-3 years of relevant experience - Experience working in a business office or operational environment - Proficient computer and math skills with a focus on complex databases and spreadsheets - Demonstrates technical and administrative expertise - Consistently demonstrates attention to detail - Demonstrated knowledge of activities, policies, and procedures of a basic work area **Education**: - High School diploma or equivalent This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. PARA LA POSICIÓN REQUERIMOS: - Carrera Trunca o en proceso en Finanzas, Administración, Contabilidad y/o Afines - Experiência en operaciones bancarias de 1 año, preferentemente con conocimientos administrativos en estados de cuenta, validación de documentos y entrega de indicadores. - Familiarizado con entrega de reportes, elaboración de procedimientos y manejo de controles. - Familiarizado con procesos de validación de información y comparativos de datos. - Atento al detalle - Enfocado al trabajo de establecimiento de metas - Conocimiento intermedio en Office - EXCEL intermedio - OUTLOOK intermedio - Manejo de documentos e información en físico y digital EL OBJETIVO DE LA POSICIÓN ES: - Identificar, analizar y resolver problemas clave del área. - Validar información general, monetaria, de estructura del estado de cuenta digital - Análisis de información sensitiva en digital de los estados de cuenta digitales emitidos por el banco apoyándose en herramientas internas para la validación de los estados de cuenta lo cual reduce impactos al cliente y entidades regulatorias. - Seguimiento al envío de los estados de cuenta a los clientes - Generación de Reportes en Excel para análisis de data. EL HORARIO Y MODALIDAD DE LA POSICIÓN ES: - En sitio. - Lunes a viernes - DE 7 am A 3 pm - DE 2 pm A 9 pm - horarios rolados - Disponibilidad de laborar sábados y / o domingos por necesidades operativas del área con PHE - **Job Family Group**: Operations - Core - **Job Family**: Operations Support - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting