Trainer (Puebla)

Unlock Learning for All:
Here at Ellucian, we are motivated by a mission - power education so institutions can empower student success. We are the global market leader in EdTech for higher education, serving more than 2,900 customers and reaching over 22 million students in 50 countries. We are dedicated to helping higher education unlock learning for all by providing solutions that support the entire student lifecycle and deliver insights needed now and into the future.

We embrace the power to **lead**, the courage to **innovate**, and the determination to **grow**. At our core, we believe in **humanizing** our approach, recognizing that our people are our greatest strength. With a shared vision of **transformation**, we endeavor to shape a brighter future for higher education.

About the Opportunity:
Training coordinators are responsible for planning, organizing, and implementing training programs for employees. They are expected to stay up to date on new developments in the field of training, as well as develop new training materials and methods. They must also be able to evaluate the effectiveness of the training and adjust it accordingly.

**Where you will make an impact**
- Coordinate, schedule, and manage the operational execution of multiple training programs.
- Collaborate with various globally located Ellucian learning departments, internal stakeholders, and Contact Center Services teams to establish, maintain, and assess the operational efficiency.
- Administration and coordination of learning activities, include scheduling facilitators, adding events to calendars, and arranging the necessary resources.
- Execute basic LMS activities, including content upload, session creation, training assignments, training reports, and technical assistance.
- Coordinate and execute learning programs using project management and assessment skills.
- Support all corporate, discipline, and project training requirements.
- Ensure training records are maintained in accordance with company procedures and regulatory requirements.
- Assist in the development of training aids such as instructional materials, handouts, informal training videos, evaluation forms, and visual aids.

***What will you bring**
- Ability to work a flexible shift, including evenings and weekends, as needed.
- Exceptional interpersonal and communication skills, verbal and written.
- Ability to triage hardware/software failures, identify root-cause, and define corrective actions.
- Comfortable with working closely with technicians, supervisors, and managers in a highly collaborative environment.
- Effective time management skills and work ethic.
- Ability to conduct live classroom presentations and activities.
- Ability to follow defined process.
- Ability to be a strategic thinker and planner.
- Effective time management skills
- Effective multi-tasking and prioritization

What makes #Ellucianlife:

- Comprehensive health coverage: family major medical expenses, dental and life insurance.
- Christmas bonus 30 days
- Saving fund
- Monthly food coupon
- 15 workdays vacation
- Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
- 5 charitable days to support the community that supports us
- Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.
- Parental leave
- Employee referral bonuses to encourage the addition of great new people to the team
- We Foster a learning culture with:

- Tuition Reimbursement Assistance
- Professional development opportunities

LI-MH1

LI-Hybrid