Onboarding and Training Specialist

hace 1 semana

Colonia Lomas de Chapultepec, México xperiencify.com A tiempo completo

Onboarding And Training Specialist We're looking for our new Onboarding And Training Specialist - someone who'll be obsessed with the challenges of: - Welcoming new users to the platform - Helping new users break through the overwhelm of creating their first course (or two) You'll do this by constantly up-leveling and rethinking our approach to client success & education. In partnership with the Head Of Success, your initial responsibilities will include: - Conduct brief, personalized welcome calls to new users to introduce them to XP. - Create a warm and inviting first impression that aligns with the XP brand's commitment to user success and education. - Perform live, synchronous training sessions tailored to help new users create on the platform, with a special focus on simplifying the process of publishing their first course. - Organize and lead interactive webinars and workshops that cover essential tools, features, and best practices for course creation and management. - Regularly review, rethink, and reimagine the user onboarding process to enhance effectiveness and user-friendliness. - Develop innovative onboarding strategies that cater to diverse user needs and learning preferences, incorporating feedback from users and success metrics. - Actively contribute to the updating, improving, and refreshing of help centerdocumentation to ensure it remains accurate, comprehensive, and user-friendly. - Create easy-to-follow guides, video tutorials, and FAQs that address common questions and challenges faced by new users. - Contribute to weekly live training sessions and host "open office hours" where users can drop in to ask questions, seek advice, and share feedback directly. As the company grows, it is our hope that so will you. We think the sky's the limit and we are building a team for the long term. This position is an independent contractor position with a monthly salary of 30,000 to 40,000 MXN. The position is based in CDMX, but will be hybrid (approximately 40% in person & 60% remote) - Your LinkedIn URL - Specific examples of how you've met these types of challenges in the past and - A thoughtful explanation of why you'd be great at this role. Extra credit for creativity Tipo de puesto: Tiempo completo Salario: $30,000.00 - $40,000.00 al mes Lugar de trabajo: remoto híbrido en 11000, Ciudad de México, CDMX

  • Onboarding and Training Manager

    hace 3 días

    Ciudad de México FCM A tiempo completo

    **Job no**: **Brand**: FCM**Work type**: Full time**Location**: Mexico City**Categories**: Corporate & Group Travel**Onboarding and Training Manager - México**FCM takes a holistic approach to corporate travel, specializing in managing national and global travel programs for medium and large businesses.Ranked as one of the world’s top five travel...

  • Onboarding and Training Manager

    hace 5 días

    Ciudad de México FCM A tiempo completo

    **Job no**: 518588 **Brand**: FCM **Work type**: Full time **Location**: Mexico City **Categories**: Corporate & Group Travel **Onboarding and Training Manager - México** FCM takes a holistic approach to corporate travel, specializing in managing national and global travel programs for medium and large businesses. Ranked as one of the world’s top...

  • Onboarding Specialist

    hace 3 días

    Ciudad de México Fairplay A tiempo completo

    As an Onboarding Specialist at Fairplay, you will play a crucial role in ensuring the successful onboarding of our customers and setting the foundation for a positive and long-lasting relationship. You will be responsible for guiding customers through the onboarding process and providing them with the necessary support and resources to fully utilize our...

  • Onboarding Specialist

    hace 5 días

    Ciudad de México, CDMX Fairplay A tiempo completo

    As an Onboarding Specialist at Fairplay, you will play a crucial role in ensuring the successful onboarding of our customers and setting the foundation for a positive and long-lasting relationship. You will be responsible for guiding customers through the onboarding process and providing them with the necessary support and resources to fully utilize our...

  • Training & Onboarding Manager

    hace 1 semana

    Santiago de Querétaro, Querétaro de Arteaga, México MedTrainer A tiempo completo

    Company DescriptionAbout MedTrainerMedTrainer is the all-in-one compliance, credentialing, and training platform used by thousands of healthcare organizations across the U.S. and beyond. We simplify complex, highly regulated workflows so healthcare teams can focus on what matters most—patients.We're backed by Vista Equity Partners and Telescope Partners,...

  • Training & Onboarding Manager

    hace 1 semana

    Prol. Bernardo Quintana #, La Huerta, Santiago de Querétaro, Qro., Mexico MedTrainer A tiempo completo $33,000 - $48,000

    Company Description About MedTrainerMedTrainer is the all-in-one compliance, credentialing, and training platform used by thousands of healthcare organizations across the U.S. and beyond. We simplify complex, highly regulated workflows so healthcare teams can focus on what matters most—patients.We're backed by Vista Equity Partners and Telescope Partners,...

  • SaaS Training

    hace 3 días

    Santiago de Querétaro, México MedTrainer A tiempo completo

    Company Description MedTrainer is the all-in-one compliance, credentialing, and training platform used by thousands of healthcare organizations across the U.S. and beyond. We simplify complex, highly regulated workflows so healthcare teams can focus on what matters most—patients. We’re backed by Vista Equity Partners and Telescope Partners, growing fast,...

  • SaaS Training

    hace 5 días

    Santiago de Querétaro, México MedTrainer A tiempo completo

    Company Description MedTrainer is the all-in-one compliance, credentialing, and training platform used by thousands of healthcare organizations across the U.S. and beyond. We simplify complex, highly regulated workflows so healthcare teams can focus on what matters most—patients. We’re backed by Vista Equity Partners and Telescope Partners, growing fast,...

  • Customer Onboarding Specialist

    hace 1 semana

    Ciudad de México Runa HR A tiempo completo

    **Position Summary** We are looking for a Customer Onboarding Specialist to ensure customers achieve their desired outcomes, boost response rates, and drive value throughout the Runa onboarding experience. You are a trusted advisor and can influence everything the customer touches in their first (and future) experience with us. You will train customers,...

  • SaaS Training

    hace 3 días

    Santiago de Querétaro, México MedTrainer A tiempo completo

    A SaaS compliance and training platform in Querétaro seeks a Training & Onboarding Manager to create impactful training materials, train clients, and support customer onboarding. This position offers the potential for leadership growth and includes a range of benefits, such as private medical insurance, workshop opportunities, and a fun team culture....