Area Manager, Worldwide Operations

hace 6 días

Tijuana, México Amazon A tiempo completo

DESCRIPTION

Amazon is looking for a high-potential leader to be part of Amazon´s Operations specialized on warehousing and order processing to meet or exceed our customer expectations
As an Area Manager you will have the opportunity to exercise people-focused leadership while mastering the tools, processes, and operations created by the most customer-centric company on Earth.
You will be a part of defining the future of online retail from a distribution warehouse environment, while motivating, mentoring and coaching your team towards the common goal.
As a servant leader, you will ensure that your team of Amazon Associates has all the tools needed to succeed in their tasks during a shift, engaging with them to maintain the highest levels of safety, quality, and performance.

Key job responsibilities
- Lead, manage, and develop a team of 20 to 45 Amazon Associates.
- Support all safety programs and OSHA compliance to ensure a safe work environment for all Associates
- Partner with the management team to establish and maintain quality control standards
- Achieve performance metrics to deliver customer satisfaction.
- Promote and implement process improvements.
- Communicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed
- Create, manage, and support recognition and communication programs
- Ensure procedures are followed for building security and product loss prevention

A day in the life
Daily activities of an Area Manager include:

- Engage with your team
- Maintain safety standards
- Promote continuous improvement in all aspects of your responsibilities (safety, people, productivity)
- Analyze metrics and seek improvement
- Collaborate with all areas within the premises

Must be able to:

- Stand/walk for up to 10 hours
- Walk with great frequency
- Access all areas of building (ascend and descend ladders, stairs, and gangways safely and without limitation)
- Regularly bend, lift, stretch, reach both below the waist and above the head
- Lift and move items

Positive attitude is a must

BASIC QUALIFICATIONS
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

PREFERRED QUALIFICATIONS
- 1+ years of performance metrics, process improvement or lean techniques experience

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