Americas Regional Delivery Lead

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HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
- “At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member._
- Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and car care”_

We are currently seeking an experienced professional to join our team in the role of Americas Regional Delivery Lead

WPB Digital Transformation is an integrated global group of over 3500 technologists and commercial thinkers, working across our offices in Mexico, London, India, China, Hong Kong, USA and Poland. We are building digital solutions that will impact the lives of over 41 million customers worldwide.

The work of the HSBC Digital teams includes developing new mobile apps and online experiences; using digital messaging to enhance our customer relationships; building and improving the underlying technology and security platforms; and innovating our propositions to compete effectively in a mobile, data-driven world.

You will be part of a cross functional team transforming our digital capabilities. Driving innovation, delivering products in ever shortening cycles and helping to drive the continuous improvement of our processes, tooling and engineering practice

**Principal responsibilities**
- Reporting to the IT Delivery Head of Security as a Platform, you will providing functional management for Americas programme and portfolio delivery teams. Drive the America’s delivery leads and teams to the next level in adoption of agile and scrum practices through previous experiences, best practice and a collaborative attitude to help drive revenue growth and increased effectiveness in value and quality of the software we create.
- Analyze our current Agile processes, prioritize areas of improvement, and work alongside key stakeholders to implement the improvements.
- Facilitate/participate in key Agile rituals across Scrum teams, if needed.
- Coach delivery leads and team members as needed, including resolving conflict
- Together with the IT Delivery Head of Security as a Platform, design the processes, structure, cycle and implementation strategy required to run the BAU continuous delivery team.
- Drive the development and delivery of product road maps in conjunction with Digital Product Teams. Identify and build team structures to enable delivery aligned to the agreed VSIP road maps.
- Manage large or more complex deliveries, ensuring timely delivery of outputs. This includes the planning, governance and reporting for projects under responsibility.
- Create, track and report timelines, budgets, backlog, velocity and quality during the entire life of the project, managing issues and risks as they occur including escalating when appropriate.
- Ensuring adherence to governance procedures and significant contribution to process improvement, facilitating and chairing regular project meetings ensuring all project issues and risks are documented, assigned, monitored and managed to ensure mínimal impact to the programme, reporting status to key Stakeholders and Senior Management.
- Engaging and working collaboratively with Business, internal IT and other teams throughout the programme lifecycle
- Building and maintaining relationships with a diverse group of stakeholders for the benefit of the projects/programmes
- Considering risk implications in all decisions and activities through a good understanding of business activity, opportunities, and threats
- Leveraging business knowledge and expertise to drive business decisions and business improvements
- Ensure that problems are managed at peer level, and escalated efficiently with the minimum disruption to the business
- Adopt and share standards, tools, best practices, principles for cost, quality and productivity improvement
- Maintain good exposure and develop knowledge in new techniques, products, services, technologies and standard

Requirements

**Requeriments**
- Experience of the whole project lifecycle. Solid project management skills in initiation, analysis, design, test and transition where both Project Management Professional and Agile SCRUM certification / or applicable proven experience is a must.
- Proven track record of delivery across programmes / projects using agile management methodologies, in a complex, multinational corporate environment.
- Past working experience in a relevant role, i.e. IT Programme Management experience deliverin