Sr Technical Support Associate English and French

**JOB DUTIES**:- Facilitate issue identification and analysis.- Investigate and resolve technical issues.- Track requests resolution.- Provide technical training.- Build relationships with customers.- Test products & software.Develop and share knowledge.**YOU MUST HAVE**:- Advanced French communication skills, both spoken and written.- Advanced English...

**JOB DUTIES:- Facilitate issue identification and analysis.- Investigate and resolve technical issues.- Track requests resolution.- Provide technical training.- Build relationships with customers.- Test products & software.Develop and share knowledge.**YOU MUST HAVE:- Some experience in related field.- Conversational French.Excellent English.**WE VALUE:-...

**JOB DUTIES**:- Facilitate issue identification and analysis.- Investigate and resolve technical issues.- Track requests resolution.- Provide technical training.- Build relationships with customers.- Test products & software.Develop and share knowledge.**YOU MUST HAVE**:- Minimum 6 months of experience on Customer Service or related.Advanced conversational...

Reporting to a Technical Support Supervisor, the Technical Support Associate will act as a critical resource for professional integrators in the custom electronics industry. This role requires deep technical knowledge, advanced problem-solving abilities, and expertise in supporting a wide array of products and technologies in the smart and connected...

**JOB DUTIES: - Supervise technical service-related operations. - Ensure all team members are meeting performance and quality KPIs. - Perform Call Quality Assessments. - Follow up and coach team members about customer survey feedback - Reach out to Dealer Customers who provide detractor NPS/CSAT scores. - Oversee the work of technical support agents to...

SR. Electrical Engineer Onsite $125,000 - $150,000 Essential Duties and Responsibilities Power Electronics hardware design, build, debug, and test, with emphasis on contribution to the design and development process Validate the design for present and future products Support team in research and development efforts for new products or improvements to...

SR. Electrical Engineer Onsite $125,000 - $150,000 Essential Duties and Responsibilities Power Electronics hardware design, build, debug, and test, with emphasis on contribution to the design and development process Validate the design for present and future products Support team in research and development efforts for new products or improvements to...

**JOB DUTIES: - Answer customer technical inquiries that can be highly complex, ensuring clear and effective communication. - Listen attentively to customer needs and concerns, ensuring a customer-first approach. - Provide amazing customer service experiences that exceed customer expectations. - Provide detailed feedback on product issues by writing bug...

**EL Sales Support Specialist - Configuration and Quotation**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next...

**Technical Support Solutions Specialist** Reporting to a Technical Support Supervisor, the Technical Support Solutions Specialist will act as a critical resource for professional integrators in the custom electronics industry. This role requires deep technical knowledge, advanced problem-solving abilities, and expertise in supporting a wide array of...