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hace 2 semanas
**Responsibilities**: - Manages multiple IT Quality teams or an IT Quality functional area (depending on size of business). - Resolves complex and highly variable issues. - Analyzes trends at an organizational level to improve processes; follows and analyzes industry trends. - Develops and designs standards and procedures; ensures that they are adhered to throughout the software development life cycle. - Manages organizational process change. - Develops and implements methods for cost, effort and milestones of IT Quality activities. Strives for continuous improvements and streamlining of processes. - Ensures consistency and quality of processes across the organization. Exhibits in-depth understanding of concepts and procedures within own area and basic knowledge of these elements in other areas. - Requires in-depth understanding of how own area integrates within IT Quality and has basic commercial awareness. - Evaluates subordinates' performance and makes decisions on pay increases, promotions, terminations, etc. - Uses evaluative judgment in complicated or novel situations; uses multiple sources of information. - Impacts IT Quality through delivery of end results and contribution to planning, finances/budget and formulation of policies. - Responsible for budgeting, project estimates, task management & balancing prioritization across multiple streams of development - Responsible for people management, mentoring and career development process for Shanghai team including delivering performance review, training, recruiting. - Collaborates with local and global stakeholders like QA team, production support team, environment management team, DBA team, etc. to ensure project stability and productivity. - Responsible for handling day-to-day staff management issues, including resource management and allocation of work within the team/project. - Performs other duties and functions as assigned. **Qualifications**: - 6-10 years IT Testing experience required - Excellent knowledge of software testing techniques and testing tools - Knowledge of any well-known software development and testing life-cycle methodology - Requires communication and diplomacy skills and an ability to persuade and influence **Education**: - Bachelor’s/University degree, Master’s degree preferred **Qualifications**: - Desirable 3-5 years experience in the Insurance Business - Knowledge in AML and testing. - Intermediate english - **Job Family Group**: Technology - **Job Family**: Technology Quality - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting
