Logistics Service Agent

Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, dispatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities.

**General job description**:
Under general guidance completes the following activities:

- Ensure receipt and egress of material and/or products from the warehouse are registered in the systems according to the established procedures, to ensure that the inventories are up-to-date and correct and to provide timely and quality service to customers.
- Analyzes information for review and monitoring of the operating process.
- Generates internal operational reports and/or according to customer requests.
- Monitors transportation services to ensure that the contracted services are fulfilled in a timely manner.
- Manages and safeguards customer documents.
- Carry out very specific value-added activities such as: Testing of mobile teams, handling of values, among others.
- Prepares documentation and information to support billing.
- Tracks critical deliveries through systems
- Management of tracking systems.
- Reception and management of new and/or existing requirements from the client
- May be required to perform other duties as assigned

**Minimum Requirements**:
**Minimum Education**:

- High School Diploma
- Proficiency in English

**Minimum Experience**:

- Two (2) years related experience
- Previous experience on Inventory control
- Valid driver's license and good driving record

Minimum

**Required Skills**:

- Good interpersonal relationship.
- Intermediate Excel.
- Great verbal and written communication skills, organization, dynamic, creative and proactive.
- Ability to work with goals and deadlines
- Knowledge of inventory routines.
- Accuracy & Attention to Detail,
- Microsoft Office & PC Skills,
- Planning & Organizing Skills,
- Interpersonal Skills,
- Problem Solving Skills
- Ability to lift 70 lbs. (32 kgs) and to maneuver packages weighing up to 150 lbs. (68 kgs) with appropriate equipment
- Must be able to work variable shifts
- Accuracy
- Experiência en manejo de almacenes, entradas, almacenamiento y despacho de productos.
- Manejo de buenas prácticas de almacenamiento.
- Control de documentos de almacén, registro de entradas y salidas de materiales.
- Experiência en elaboración de conteos de inventario.
- Conocimiento de paquetería office, particularmente manejo de Excel.
- De preferencia conocimiento en sistemas de control de inventario WMS.
- Condiciones para cargar paquetes mínimo 25 Kg.
- Horarios de Lunes a sábado de 9:00 a 18:00 con una hora de descanso, para cubrir una jornada de 48 horas efectivas de trabajo.
- Disponibilidad para rolar turnos o cambiar horarios de trabajo.
- Disponibilidad de horario para atender servicios fuera del horario laboral, días festivos o días de descanso.

Welcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site

FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:
2020 Fortune’s World Most Admired Companies (14th)

2019 Fortune’s Best Places to Work (15th)

2019 Forbes’s One of the “Best Employers for Diversity”

2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)

2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years

2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible

2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.

2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.