Operations Lead Nearshore Hub

**Bayer es una compañía global con competencias centradas en los campos de las ciencias de la vida de la salud y la agricultura. Sus productos y servicios están diseñados para beneficiar a las personas y mejorar su calidad de vida. En Bayer tienes la oportunidad de ser parte de una cultura en la que valoramos la pasión de nuestros colaboradores por innovar y darles el poder de cambiar.**

**Operations Lead Nearshore Hub**

**Purpose**:
This role leads the Nearshore Hub for Product Supply operations for North America. The position plays a critical role in establishing the Service Center, building up a high-performing teams and fostering collaboration between the Nearshore Hub and teams in the U.S. and Canada. The primary objectives of the role are to drive a unified team mentality (irrespective of activity location), to provide leadership, guidance and motivation for the local team, and to support team members to gain a deep understanding of the North American culture and market environment.

The Regional Operations Manager is responsible for all activities covering Supply Chain Management, Demand Planning, Project Management, Distribution & Logistics, Digital (Systems, Analytics & Master Data), and administrative support according to regionally defined activity splits.

The role embraces Dynamic Shared Ownership (DSO) principles and practices and follows the VACC approach to leadership (being a visionary, architect, catalyst, and coach). The role actively evolves the operating model and fosters successful adoption of DSO including directing resources to highest-impact priorities.

**Scope (global, regional or local)**:Regional.

**Location**: Mexico City. Long-term Assignment (LTA) possible, duration of about 3 years. No remote work.

**Key Tasks**:

- **End-to-End Performance**: Lead the Regional NA Product Supply operations in the Nearshore Hub, including talent, performance management and continuous improvement, taking full accountability for service levels and cost. Ensure that all aspects of the nearshored product supply activities are optimized to meet business targets and customer expectations
- **Team Leadership**: Act as VACC (Visionary, Architect, Coach and Catalyst) to build, lead, and mentor a high-performing team of professionals at the Service Center location, promoting a collaborative and innovative work environment within the center and with local based employees, as one team.
- **People Development**: Collaborate with NA Capability Pool Leads to shapes employee development, evaluation, compensation and career path based on skills; build a diverse, inclusive home where members share and support each other to build their expertise; recruit, hire, and onboard new employees, based on work team requirements
- **Customer Capability Development**: Cultivate NA business acumen and culture within the Nearshore Hub, with a focus on understanding market particularities (customer & consumer behavior, NA current brand portfolio & strategy) and establishing a customer centric mindset
- **Process Excellence**: Identify and drive continuous improvement and sharing of best practices across teams & Shared Service Center Operations. Streamline activities by benchmarking with other operations. Stay abreast of emerging technologies and supply chain trends, fostering a culture of innovation within the team and across the organization. Drive digitalization, standardization, harmonization, and automation of processes
- **Cross-Functional Collaboration**:Serve as driving force and play a pivotal role in establishing and nurturing collaboration between the Service Center and U.S. and Canaca based teams. Cultivate a cohesive team mindset, regardless of the location of activities. Act with an in-depth understanding of the local businesses and processes
- **Team Capability**: Support teams to learn in rapid cycles and build capabilities needed to create value for customers and other stakeholders. Ensure operations resources are continuously staffed with the right number and skill level resources, according to the NA Category/Capability Pool Leads requirements. Ensure a cross-trained and multi-skilled, pro-active team. Drive continuous expertise building in the line organization to manage processes and business requirements
- **Strategic Partnerships**: Partner** **with internal and external stakeholders, advocate for local business needs, and manage and support integration of new processes and further projects/ product supply activities

**Key Working Relation**:

- NA Regional PS Lead
- Category Multi-Functional Leadership Team
- Product Supply Multi-Functional Regional Leadership Team
- External Manufacturers / Internal Sites
- Capability Home Leads
- Customer Teams
- Horizontal / Technical Teams
- Other Shared Service Operations Leads

**Qualification & Competencies**:

- Bachelor’s degree or master’s degree with multi-functional experience in Manufacturing, External Manufacturing, Supply Chain Management,