Relationship Management, Lead

**What you'll do**:

- **Relationship Management**: Maintain close relationships with label day-to-day teams, ensuring clear communication and timely updates on project deliverables. Weekly visits to key clients.
- **Campaign Coordination**: Ensure all departments are equipped with the necessary tools and support to execute campaign plans effectively.
- **Communication**:Share regular updates with both internal and external parties on campaign progress, priority release schedules, and other key initiatives.
- **Project Management**:Ensure plans and campaigns stay on track, responding quickly to action items and maintaining momentum.
- **Campaign Execution**: Ensure campaigns are executed to the highest standard, maintaining a high level of service and attention to detail.
- **Data-Driven Decision Making**: Use reports and data to adapt quickly to emerging trends and increased fan activity, adjusting campaigns as needed.
- **Goal Setting**: Work with the Relationship Lead to build benchmarks and set campaign goals at the start of each project.
- **Artist & Campaign Insights**:Stay informed on both high-performing and developing artists, identifying opportunities to increase visibility and performance.
- **Company Knowledge**: Serve as a reliable, knowledgeable source about company processes, ensuring smooth campaign execution.
- **Catalog Optimization**:Help optimize label catalogs, especially around key tentpole moments.
- **Problem-Solving & Flexibility**: Be prepared to jump in and tackle problems as they arise. Find creative solutions to keep projects moving forward. Demonstrate flexibility and balance in support of label needs.
- **Performance Reporting**: Regularly prepare high-level performance reports on label, artist, and campaign results for the team.

**Who you are**:

- **Experience**:Minimum of 5 years in project management or campaign coordination. Previous experience product managing directly with labels, third-party agencies, or artist management teams is preferred.
- **Analytical Skills**: Proficiency in utilizing analytics tools to track and interpret release performance, trends, and metrics.
- **Communication**:Excellent verbal and written communication skills, with the ability to serve as a key liaison between artists, labels, internal teams, and external partners.
- **Organization**: Ability to stay organized in a fast-paced environment, meeting deadlines and resolving challenges quickly.
- **Project Management**: Exceptional organizational skills, with the ability to manage multiple complex projects and priorities simultaneously. A highly organized professional that pays close attention to the details with the ability to multitask and prioritize to tight deadlines.
- **Proactivity**:Ability to be proactive, with a problem-solving mindset and a willingness to take initiative.
- **Software Proficiency**: Familiarity with digital tools, release management software, and project management platforms is highly desirable. You are also experienced in Microsoft Office Suite & Google WorkspaceApplications and are adaptable to new programs.
- **Motivation**:You are passionate about the music business and have a desire to build a career in the industry.

**What We Give You**:

- You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day
- A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best
- Opportunities to connect with our valuable resources, such as our Counsel of Equity & Progressive Action (CEPA), a group created by our employees tasked with developing and implementing innovative solutions to advance a globally-shared goal of ensuring fair and inclusive spaces for all
- An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching
- Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans
- Investment in your professional growth and development enabling you to thrive in our vibrant community.
- The space to accelerate progress, positively disrupt, and create what happens next
- Time off for a winter recess

**About The Orchard**:
The Orchard is a leading full-service music distribution company operating in 48 markets worldwide and servicing top global independent artists and labels. With cutting-edge operations and an unparalleled global team, The Orchard partners with clients to provide full scale solutions across a variety of verticals. Championed by an exceptional community of music lovers and experts, The Orchard empow