Operations Intern

Company Overview:
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

LI-Hybrid

Team Overview:
You'll join a diverse team that supports a rich, collaborative, global culture where your responsibilities will have a direct impact on the company's growth.

We are looking for a dynamic self-starter who is eager to learn and highly adaptable to change. Being part of the Cash Loan Growth team will give you the unique opportunity to be responsible for improving and offering a solid experience to our users in Mexico, having as a main tool product features and our internal and external communication channels (Push, Mail, SMS, Whatsapp, among others).

Role Responsibilities:

- Taking part in the execution of the acquisition strategy of our users, having as a main leverage our internal and external communication channels.
- Giving support to the Growth team by improving execution of our weekly campaigns with a strong focus on the quality of our users.
- Executing the planned campaigns by the team with our internal platform.
- Working close with supporting areas like marketing and legal to ensure the campaigns are reviewed and on time.
- Supporting the growth team with multiple tasks and follow up on a daily basis.

Role Qualifications:

- Educational Background: Marketing, Business Administration or related fields, ideally to be graduated in one year.
- Experience or desire to learn how to use data-based decision-making, adheres to deadlines in a fast-pace environment, and effectively communicates across a diverse team.
- Strong Excel skills
- Proficiency in English & Spanish
- SQL intermediate knowledge
- Clear communication skills
- Excellent organization and time management

EEO Statement:

- We create customer value - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven - We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration - Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity - Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion - Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

**We are committed to building inclusive and diverse teams.**

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

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