IT Technology Services Senior Specialist

hace 2 semanas

Cuauhtémoc CDMX, México SAP A tiempo completo

**We help the world run better**

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

**WHAT YOU'LL DO**:

- Responsible for triggering new package requests, patches, and customizations through GPO‘s & cloud policies,
- Document solutions & providing workarounds,
- Knowledge transfer to other teams, as well as handling escalations to the vendor, and coordinating with senior management.
- Part of a team that plans, tests, and implements M365 Copilot
- Work towards sustained adoption and productivity gains within the company

**WHAT YOU BRING**:

- A bachelor’s degree in computer science, information technology, or engineering
- Good knowledge of managing core Microsoft 365 Office Apps across all major platforms, preferably with knowledge in PowerShell scripting
- Good knowledge of the rest of the M365 suite, like SharePoint Online, Teams, Power Platform etc.
- An individual with a robust innovative spirit & critical thinking skill, adept at learning swiftly and fueled by a passion for technology. Excelling in self-management, they thrive in virtual team environments, consistently achieving successful outcomes.
- An excellent communicator, who is comfortable collaborating both 1:1, as well as presenting to a wider audience

**MEET THE TEAM**

In addition, with the advancements in Microsoft’s GenAI solution, the role will also play a key part in rolling out Copilot, as well as ensuring sustained adoption of the solution. This is your opportunity to be at the forefront of this new technology

**Bring out your best**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 404020 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

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