Legal Intake Receptionist

hace 19 horas

Tijuana, México 1Click Contact Center A tiempo completo

**We're Hiring: Virtual Legal Intake Receptionist (On-Site Position)**

**Location**: _1Click Contact Center - Tijuana, B.C._
- **Schedule**:_Monday to Friday, 6:55 AM - 4:00 PM (Weekends Off)_
**Pay**: _$5,300 MXN/week before taxes + Up to $10,000 MXN/month in bonuses (before taxes)_
**Employment Type**: _Full-Time, On-Site_

**About the Role**

1Click Contact Center is looking for a **Virtual Legal Intake Receptionist** to join our Veteran Law Firm campaign. As the first point of contact, you’ll play a vital role in providing a positive and compassionate experience for veterans and their families seeking legal support. This is an ideal role for someone who is organized, empathetic, and committed to making a difference.

**Note**: _This is not a role for licensed attorney's _

**What You’ll Do**

**Client Intake & Communication**
- Screen potential clients to determine fit for the firm’s legal services.
- Collect and document essential client details (e.g., name, service branch, legal issue).

**Documentation & Follow-Up**
- Accurately input client data into our CRM (Salesforce).
- Send and collect necessary intake forms and consent documentation.
- Follow up with leads to support the intake process and ensure completion.

**Support & Scheduling**
- Provide clear explanations of the intake process.
- Schedule legal consultations with attorneys and paralegals.
- Offer empathetic and knowledgeable support to veterans and their families.

**Administrative Duties**
- Prioritize multiple inquiries and support general clerical tasks.
- Maintain confidentiality and uphold a high standard of professionalism.
- Learn and use legal and veteran-specific terminology relevant to the campaign.

**What We’re Looking For**
- High school diploma required; college or associate’s degree preferred.
- Experience in customer service, reception, or legal/healthcare environments.
- Strong verbal and written communication skills in English.
- Organized, detail-oriented, and tech-savvy (Zoom, Microsoft Office, Google Suite).
- Familiarity with military culture or veteran issues is a plus.
- Ability to work independently while being part of a supportive team.

**What We Offer**

✔ $5,300 MXN per week before taxes
✔ Up to $10,000 MXN/month in performance bonuses (before taxes)
✔ Full labor benefits as required by law
✔ All earnings reported to SAT
✔ Weekends off
✔ Paid Time Off (PTO)
✔ Monthly employee recognition
✔ Continuous development opportunities
✔ Drug-free, professional work environment

**Ready to Make a Difference?**

Pay: $26,000.00 - $31,000.00 per month

**Experience**:

- call center : 2 years (required)

**Language**:

- English (required)

**Location**:

- Tijuana, B.C. (required)

Work Location: In person

Application Deadline: 25/06/2025
Expected Start Date: 30/06/2025

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