Sales Support Representative

hace 2 semanas

Monterrey, México Lenovo A tiempo completo

**General Information**:

- Req #
- WD00082632
- Career area:

- Sales Support
- Country/Region:

- Mexico
- State:

- Nuevo León
- City:

- Monterrey
- Date:

- Monday, May 12, 2025
- Working time:

- Full-time

**Additional Locations**:

- Mexico - Nuevo León - Monterrey
- Mexico - Nuevo León - Monterrey

**Why Work at Lenovo**:

- We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

**Description and Requirements**:
The primary objective of the SSR is to enhance customer satisfaction by reducing escalations and enhancing the Lenovo customer experience through the timely and precise delivery of solutions. The SSR plays a crucial role in supporting PC Sales Specialists and Client Managers responsible for customer relationships. This support involves handling back-office responsibilities such as opportunity to contract management, generating system configurations from our product range, and offering proactive follow-up and information on comprehensive account support. Regular communication and coordination with Sales Representatives are integral components of the SSR's responsibilities.

**Additional Locations**:

- Mexico - Nuevo León - Monterrey
- Mexico - Nuevo León - Monterrey
- Mexico
- Mexico - Nuevo León
- Mexico - Nuevo León - Monterrey ,
- Mexico - Nuevo León - Monterrey

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