Empleos actuales relacionados con Education Delivery Service Segment Analyst - Ciudad de México - Hewlett Packard Enterprise


  • Ciudad de México NTT DATA A tiempo completo

    **Req ID**: We are currently seeking a Service Delivery Executive to join our team in Mexico City, México (MX-MEX), Mexico (MX).Service Delivery ExecutiveWe are looking for a dedicated service delivery manager to be responsible for maintaining strong customer relationships and improving our services to maintain customer satisfaction. The main tasks of a...


  • Ciudad de México Pellera Technologies Mexico A tiempo completo

    Main Purpose of the Role: The Service Coordinator within the Digital Infrastructure Practice is responsible for ensuring the seamless delivery of services to our clients. Your organizational skills, attention to detail, and customer-centric approach will be instrumental in maintaining high levels of client satisfaction and operational efficiency within the...


  • México Emerson A tiempo completo

    This is an IT Support position within the LATAM Enterprise IT Team based in Metepec, with the following main responsibilities:- Support the IT and Telecommunications Infrastructure for the specified Area/site ensuring the utilization of Hardware, Software and Communication Systems are consistent with the Global IT strategy.- Onsite support, working closely...

  • Account Service Advisor

    hace 4 semanas


    Edo. de México NTT Data Services A tiempo completo

    We are currently seeking an Account Service Advisor to join our team in Mexico.Oversees, facilitates, and administers ITIL based service support and/or technical account management in the coordination of incident ownership and client account management on a 24x7 basis.Responsibilities include the management and oversight of service delivery processes, which...


  • Ciudad de México NSC Global A tiempo completo

    Overview:NSC Global is currently looking for a **Service Delivery Manager** to join our growing company.**POSITION**: Service Delivery Manager**JOB TYPE**: US Hours ONLY (8am to 5.30pm EST)**START DATE**: IMMEDIATELY**Responsibilities**:This role is responsible for delivery excellence of all support towers, customer relationship management, client care, and...

  • Customer Service Analyst

    hace 2 semanas


    Ciudad de México Citigroup A tiempo completo

    **Discover your future at Citi**:Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.**Job Overview**:The Customer Service Analyst 1 is an entry-level...

  • Service Sr Analyst

    hace 3 semanas


    Ciudad de México Citi A tiempo completo

    The Service Sr. Analyst is an intermediate position responsible for resolving complex problems and performing in-depth evaluations of processes, procedures, and standards in coordination with the Customer Service Function. The overall objective is to develop and prepare reports related to cross functional projects within the business.**Responsibilities**:-...

  • Service Delivery Manager

    hace 2 semanas


    Ciudad de México Oracle A tiempo completo

    SDM must become trusted advisors to the customer, ensure consistency and quality of deliverables, help customers deliver their IT strategy, overcome challenges and meet business goals, and use leading practices for successful Oracle technology and Cloud deployments and operations. The Services Portfolio includes Managed Services, On-Premise, Hybrid Cloud,...


  • Ciudad de México Citi A tiempo completo

    The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Responsibilities**:- Serve as single point of contact for...


  • Valle de Chalco, México Cambridge University Press & Assessment A tiempo completo

    A leading academic publisher seeks a Data Quality Analyst to lead data integrity practices, ensuring compliance with education data and enhancing quality service to U.S. schools. Responsibilities: Lead data integrity practices for quality service to U.S. schools. Ensure compliance with education data regulations. Support sales and marketing through accurate...

Education Delivery Service Segment Analyst

hace 3 semanas


Ciudad de México Hewlett Packard Enterprise A tiempo completo

Education Delivery Service Segment Analyst

This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.

Responsible for the overall management of a service segment of significant scope and complexity at the country, region or worldwide level. Includes but is not limited to development, implementation and governance of product service or solution portfolio lifecycle management, revenue growth programs through the appropriate routes to market. Includes but is not limited to achieving revenue, profit and/or TCE goals for that segment/entity.

**_ How you'll make your mark:_**

  • Develops product support plans on medium complexity product families.
  • Represents services on product core teams and provides service requirements into product development stages/phases, e.g., Product warranty support and cost analysis, and Service Product Marketing content/collateral.
  • Sets product service metric goals, monitors product support business performance and identifies what corrective action is required.
  • Collaborates with regions/WW regarding service and support planning, implementation and performance.
  • Performing business analysis identifying improvements.

**_ About you:_**

  • Typically 3+ years experience in directly related business.
  • Typically first level university degree or equivalent work experience.
  • Moderate knowledge of IT and services industry.
  • Must be able to analyze problems and solve them creatively.
  • Good communication skills.

**Join us and make your mark**

We offer

  • A competitive salary and extensive social benefits
  • Diverse and dynamic work environment
  • Work-life balance and support for career development
  • An amazing life inside the element Want to know more about it?

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Hewlett Packard Enterprise Values

Partnership first: We believe in the power of collaboration - building long term relationships with our customers, our partners and each other

Bias for action: We never sit still - we take advantage of every opportunity

Innovators at heart: We are driven to innovate - creating both practical and breakthrough advancements

HPE is an EOE / Female / Minority / Individual with Disabilities /

At HPE our goal is to provide equal opportunities, work-life balance, and constantly evolving career opportunities.

If you are looking for challenges in a pleasant and international work environment, then we definitely want to hear from you.

Then let’s stay connected

mexico

**Job**

Services

**Job Level**

Intermediate

**Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.**

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.