Transaction Review Associate

hace 2 semanas

Ciudad de México Ria A tiempo completo

**Essential skills & Requirements**:

- Analyze information for transactions under compliance thresholds.
- Refer unusual or fraudulent activity to the FIU department.
- Collect missing information from agents or customers to comply with federal and state regulations or correspondent requirements.
- Document transfers and preserve records in our databases for review by auditors and regulators.
- Serve as a proactive team member when interacting with different departments and our own
- Keep up-to-date with Anti-Money Laundering & Bank Secrecy Act record-keeping, internal recording-keeping, identification, and source of funds requirements
- Aid with inbound and outbound calls.
- Perform other duties as assigned or requested by the supervisors or management.
- Availability to perform in shift adaptation based on the market conditions and instructions from supervisor or manager
- Responsibilities
Competencies

Advanced English level (written and spoken)
Excellent communication and writing skills
Computer literacy (intermediate knowledge of Microsoft office)
Finishes tasks in an efficient and timely manner
Trustworthy and reliable
- Qualifications
Key Responsibilities

Validate purpose and legitimacy of any transactions that appear unusual or high risk based on the customer's and receiver’s activity
Process transactions that have met Ria policies, state and federal regulations
Escalating general reports of trends of possible consumer fraud and suspicious activity
Looking for constant development as well as continuous self-improvement
Advance Ability to detect and report suspicious transactions
Approach with open communication, excellence in service, integrity, and accountability
Perform back office and other duties as assigned or requested
Assessing risk when approving transactions with red flags

Education and Experience

High school graduated, college degree is a plus
Knowledge and experience in Microsoft Office preferred
1-2 years of experience in customer service or call center environment

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