Agente de Contact Center

hace 1 semana

Desde casa, México HomeAbroad A tiempo completo

**Job description**

Do you resonate with the thrill of making an impact in a start-up setting? Do you have the drive and dedication to take projects from a mere idea (0) to a tangible reality (1)? Do you see yourself as not just an employee, but as a craftsman shaping the future brick by brick? We understand that passion; it’s the heart of our mission at HomeAbroad.

HomeAbroad, an innovative online marketplace facilitating international property purchases in the USA, is seeking talented **Real Estate Consultants** to join our team. As a Real Estate Consultant for international buyers, you will play a pivotal role in assisting **potential buyers from Mexico and other South American countries in their journey to find their dream property in the United States.**

As we bridge international buyers to their dream corners in the USA, we're seeking Real Estate Consultants who don’t just work, but invest their heart and soul.

**Responsibilities**:

- Engage with International Buyers: Initiate contact via calls or chat to understand their requirements, preferences, and goals related to purchasing property in the USA.
- Analyze Buyer Needs: Utilize your analytical skills to assess and understand the specific needs and interests of the buyers. Actively listen to their queries, concerns, and expectations to provide tailored solutions.
- Educate and Inform: Be an industry expert and guide buyers on the possibilities and opportunities available in the US real estate market. Provide valuable insights on industry trends, market conditions, property types, financing options, and legal aspects related to international property ownership.
- Build Trust and Rapport: Establish strong relationships with potential buyers through effective communication and personalized support. Be responsive and address their inquiries promptly to build confidence and trust in Homeabroad's services.
- International Calling and Chat: Effectively handle international calls and chat conversations with buyers from different time zones, ensuring a positive customer experience and meeting set communication standards.
- Sales Conversion: Assist buyers throughout the decision-making process, aiming to convert potential leads into successful property purchases.
- Maintain CRM and Documentation: Keep detailed records of interactions with buyers, update relevant information in the ZOHO CRM

Qualifications:

- Excellent communication and interpersonal skills.
- Strong customer service orientation and sales acumen.
- Ability to understand and explain complex process to clients.
- Cultural sensitivity and ability to work with a diverse client base.
- Self-motivated with a strong desire to succeed in a sales environment.
- Proficiency in using technology and customer relationship management tools.
- **Multilingual skills, especially fluency in Spanish, and communication level proficiency in English and Portuguese are preferred.**:

- Previous experience working in a start-up, real estate, sales, customer service, or related fields is desirable.
- Proficiency in using CRM software and other communication tools.
- Flexibility to accommodate international time zones and work in shifts if required.

**Industry**
- Real Estate

Tipo de puesto: Tiempo completo

Salario: $8,000.00 - $12,000.00 al mes

Horario:

- Turno de 8 horas

Tipos de compensaciones:

- Bono anual
- Bono de permanencia
- Bono de productividad
- Bono trimestral

Idioma:

- English (Obligatorio)
- Spanish (Obligatorio)
- Portuguese (Deseable)

Lugar de trabajo: Empleo remoto

  • Contact Center Operations Manager

    hace 3 semanas

    Desde casa, México Universal Language Service, Inc. A tiempo completo

    Who are we: UniversalLanguage Service is a top provider of interpreting and translation solutions, offering remote and onsite options such as Video Remote Interpreting (VRI), Audio (OPI), and Onsite Interpreting. Our team of interpreters are specially certified and qualified to ensure the highest level of professionalism, making us the premier choice for...

  • Contact Center Operations Manager

    hace 2 semanas

    Desde casa, México Universal Language Service, Inc. A tiempo completo

    Who are we: UniversalLanguage Service is a top provider of interpreting and translation solutions, offering remote and onsite options such as Video Remote Interpreting (VRI), Audio (OPI), and Onsite Interpreting. Our team of interpreters are specially certified and qualified to ensure the highest level of professionalism, making us the premier choice for...

  • Contact Center Operations Manager

    hace 12 horas

    Desde casa, México Universal Language Service, Inc. A tiempo completo

    Universal Language Service is seeking a Contact Center Operations Manager to assist with the day to day contact center operations and remote 24/7 interpreter services operations. Ideal operations manager will be responsible for ensuring contact center / scheduling department meets all of the customer service KPI goals; including service level commitments...

  • Agente de Call Center Home Office

    hace 7 días

    Desde casa, México TIKIN S.A DE C.V A tiempo completo

    Importante Agencia de cobranza solicita: Agente de Cobranza Remota" Si cuentas con experiência como Agente de Cobranza o Call Center este trabajo es para ti" **Call center, Home Office 100%** Solicita: Ejecutivos/as telefónicos. **Campaña: COBRANZA** Funciones: Recordatorios de pago de mora 1 a 30, recuperación de cartera que se te proporciona. **Es...

  • Call Center Agent

    hace 3 semanas

    Desde casa, México Little Bellies Pregnancy Spa A tiempo completo

    **Join Littlebellies as a Remote Call Center Agent!**Are you a dynamic, proactive, and accountable professional with a passion for delivering outstanding customer service? Littlebellies is a rapidly growing family-owned business in the US that seeks talented individuals to join our **Remote Call Center** team.**Requirements**:- Communication Skills: Exhibit...

  • Agente Call Center

    hace 4 días

    Desde casa, México HOME ENGLISH A tiempo completo

    Como agente de Call Center en Home English by Talkie, estarás encargado de promocionar y vender nuestros cursos de inglés a través de llamadas telefónicas, respondiendo preguntas y resolviendo dudas de nuestros programas educativos. Ofrecemos: - Sueldo base de $5000 pesos al mes, más comisiones y bonos por cumplimiento de metas, oportunidad de aumento...

  • Agente Telefónico en Ventas

    hace 7 días

    Desde casa, México Conecta México A tiempo completo

    Somos una empresa segura, donde se genera compañerismo, con oportunidad de crecer laboralmente. Buscamos agentes telefónicos con experiência en: - call center - servicio al cliente - tolerancia a la frustración - conocimiento básico en computación - empático - manejo eficiente de las necesidades del cliente Horario completo: Lunes a viernes de 9am...

  • Contact Center Engineer, Cs Product Operations

    hace 2 días

    Desde casa, México Hopper A tiempo completo

    We are looking for an experienced Contact Center Engineer to join the CS Product Operations team responsible for the installation, configuration and maintenance of contact center platforms.The Contact Center Engineer is vital in ensuring that Hopper’s customer service tools are optimized from a process, maintenance and operational perspective to guarantee...

  • Virtual Call Center Agent

    hace 2 días

    Desde casa, México Tele-Help A tiempo completo

    Do you desire to work remotely for United States, Canadien, and UK-based companies? We are looking for English Speaking Mexico-based Call Center Agents to work in various roles across North America and Europe. Tele-Help is Mexico & Las Vegas-based business process organization (BPO); we focus on providing skilled staff to our partners in the United States...

  • Agente Call Center

    hace 1 semana

    Desde casa, México Redu-fácil Clínicas de nutrición. A tiempo completo

    **Redu-fácil ** busca **Agente Call Center**¡Únete a nuestro equipo y aprovecha esta excelente oportunidad de crecimiento laboral!En nuestra empresa, valoramos el desempeño y ofrecemos atractivos bonos para reconocer tu esfuerzo.Ingreso mínimo garantizado $4000, más bono del 50% ligado a resultadosBuscamos a una persona con actitud positiva,...