Systems Engineering Manager

Summary

ALG Vacations (ALGV), part of Hyatt, is widely recognized for providing the industry's leading leisure travel experience to destinations worldwide. As North America's leading vertically integrated travel, hospitality, and leisure management groups, we can oversee all aspects of the vacation
- from the moment a guest books a trip to the time they return home. Serving more than three million passengers annually, each of our highly respected brands offers unique benefits and a wide portfolio of destinations.

Grow your career as a **Systems Engineering Manager** with Trisept Solutions. In this role, you will be responsible to plan, coordinate, direct, and support technology-related activities within the organization.

**Essential Functions**:

- Analyze, design, and implement technology solutions as part of a team or independently.
- Support and maintain existing systems and software.
- Advise and direct the work of other IT professionals.
- Provide technical and analytical guidance and review work.
- Collaborate with software/infrastructure engineers, product managers, and project management teams to define features, deliverables, and strategies for technology products.
- Prioritize, organize, and deliver solutions based on senior leadership direction and goals using iterative development methods that maximize efficiency and value to the business as quickly as possible.
- Communicate project status and progress to senior leadership.
- Champion and refine best-practice delivery processes, but also be creative when unique circumstances arise.
- Research, evaluate, and recommend technology solutions.
- Manage 3rd party involvement as needed.
- Demonstrate a commitment to Hyatt core values.
- The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

**Qualifications**:

- Bachelor's degree in MIS, Computer Science, Information Technology or related field from a 4-year college or university; or equivalent combination of education and experience.
- Master’s degree preferred but not required.
- 10+ years' experience in a technology driven organization.
- 5+ years managing technology teams.
- Exceptional communications skills (both oral and written), and comfortable communicating with both junior and senior-level professionals internally and externally.
- Excellent organizational, planning, facilitation, and prioritization skills.
- Ability to solve problems under time constraints.
- Extensive knowledge in various software development life cycles ranging from agile/scrum to waterfall methodologies.
- Extensive knowledge of Microsoft technologies, environments, and languages.
- Extensive knowledge in systems/software analysis and design.
- IT related and/or Microsoft related certificates a plus but not required.
- Comfortable managing discussions from both business and technical lens.
- Ability to learn and adapt new technologies quickly and provide guidance on how to integrate and/or enhance existing systems and platforms.
- Strong and proven ability to bring clarity to unclear situations.
- Collaborative, team-building leadership style.
- Ability and willingness to operate in a fast-paced, complex business environment.

**About ALG Vacations**

It all begins when our client’s book with ALG Vacations. As North America’s leading tour operator, we keep our standards as high as our passion for travel, working together with our agents to ensure every client’s vacation exceeds every expectation. We are an industry innovator that combines the expertise of many different brands.

ALG Vacations consistently delivers exceptional value to travelers and strong performance to resort owners and partners by strategically leveraging the power of its portfolio of brands across multiple segments, comprising:

- **Vacations**: The largest seller of vacation packages and charter flights in the U.S. for travel to Mexico and the Caribbean, moving approximately 3.2 million passengers annually through well-established vacation brands
- **Destination Management Services**: Best-in-class destination management services provided by Amstar® DMC and Worldstar®
- **Loyalty Program**: Exclusive loyalty program Unlimited Vacation Club®
- **Technology Solutions**: Innovative technology solutions provider Trisept Solutions®, connecting over 88,000 travel agents with leading travel suppliers.

Since 2021, ALG Vacations has proudly been part of Hyatt. At Hyatt, we believe in the power of belonging - of making people feel at home no matter where they are in the world. Since 1957, our colleagues have been at the heart of driving Hyatt to become one of the world’s leading and fastest-growing hospitality brands, without ever losing focus on people and care.

**Our Values**

At ALG Vacations, we care for people so they can be at their best. We bring our values to life every day to ensure our colleagues have what t