Loyalty Coordinator

hace 2 semanas


Tlahuac, México PPG Industries A tiempo completo

The Loyalty Coordinator will accelerate the adoption of the loyalty program in stores by increasing Club Comex sales and the number of registrants. Also, will improve in-store execution and achieve high customer satisfaction and increase NPS, and understanding by managers, concessionaires, and regional managers. This Job is located in #LI-Hybrid within Tultitlan and will report to Manager. **Key Responsibilities** - Ensure that the loyalty program and its benefits are performed correctly in store. - Control and monitoring of monthly objectives by Division, region, territory, and branches. - Postmortem analysis. - Follow-up to the Club Comex promoters’ program in the field - Coordinate and ensure the execution of the ongoing training plan and e-learnings at the national level in collaboration with CFI (Centro de Formacion Integral) and the Club's dissemination agency. **Qualifications** - 2-3 years’ experience in retail operations, management of promoters in the field - English written and verbal communication skills, including ability to work with customers throughout the organization. (B1 CEFR) - Strategical mindset, customer service, relationships, organized, and teamwork. - Bachelor’s degree in MKT Benefits included will be discussed with you by your recruiter during the hiring process, like medical benefits, life insurance and more. **About us**: **PPG: WE PROTECT AND BEAUTIFY THE WORLD** **The PPG Way** Every single day at PPG: **We partner with customers to create mutual value.** **We are "One PPG" to the world.** **We trust our people every day, in every way.** **We make it happen.** **We run it like we own it.** **We do better today than yesterday - everyday.** Benefits will be discussed with you by your recruiter during the hiring process.


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