Data Analytics

hace 1 semana

Xochimilco, México HSBC A tiempo completo

**DATA ANALYTICS**

Role purpose:
Drive revenue generation, cost efficiency and better customer experience by using retail banking business knowledge and statistical techniques, at the same time guarantee an alignment with business priorities.

This role will:

- Build and deploy predictive models to improve customer experience and revenue generation by fixing existing models or implement new ones
- Develop test model quality and A/B testing framework for customers communications
- Work with stakeholders to determine how to use business data for business solutions oriented to: improve customer experience, cost reduction, revenue generation
- Constant search of new projects aiming improve customer experience, digital adoption, operating efficiency and fraud
- Lead and participate on the design and implementation of analytic products with multidisciplinary teams using agile methodology
- Browse and analyze databases to simplify and improve product development and business processes
- Search for new data sources and assess their accuracy
- Promote usage of open source tools and languages inside the team
- Promoter of the Agile methodology and the usage of cloud environment
- Active role on driving team collaboration
- Make presentations at all level of audiences and forums
- Protect the sustainability of the area by guarantee process automation and maintenance, model monitoring, area objectives alignment in daily activities
- Deep business understanding
- Work close with global teams in order to share or adopt best practices

**Skills**:
Knowledge of machine learning, statistics and data mining techniques

Data inquisitive

Solving complex problems

Story telling presentations

Project team management

Self-management

Negotiations skills

Good communication skills to promote cross team collaboration

Ability to learn and master new technologies

Programing languages R or Python - Advance

SAS, R & Python - Intermediate

Qlik Sense - Basic

Agile knowledge (intermediate, no certification require)

English and Spanish domain

**Requirements**:
En HSBC esperamos que nuestra gente se trate con dignidad y respeto, creando una cultura incluyente que promueva igualdad de oportunidades. Nuestros valores definen quiénes somos como organización y lo que nos distingue, valoramos la diferencia, avanzamos juntos, nos hacemos responsables de nuestras acciones, usamos el buen juicio, hacemos lo correcto y hacemos que las cosas sucedan.

En HSBC nos encontramos orientados a garantizar la igualdad de género y capacitación constante hacia nuestros empleados así como a la protección de sus derechos laborarles y sociales.

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