Empleos actuales relacionados con Client Services Associate - Tlahuac - Toshiba Global Commerce Solutions, Inc.

  • Responsible Sourcing Associate, Client Services

    hace 2 días

    Tlahuac, México ELEVATE A tiempo completo

    **Role** **Responsible Sourcing Associate, Client Services** **Location** Mexico; remote work possible 2-3 days per week. **Who we are** LRQA Sustainability (formerly ELEVATE) is the global market leader in ESG, sustainability, and supply-chain solutions. We design, build, and manage data-driven, sustainability-linked programs with assessment, advisory,...

  • Responsible Sourcing Associate, Client Services

    hace 19 horas

    Tlahuac, México ELEVATE A tiempo completo

    **Role****Responsible Sourcing Associate, Client Services****Location**Mexico; remote work possible 2-3 days per week.**Who we are**LRQA Sustainability (formerly ELEVATE) is the global market leader in ESG, sustainability, and supply-chain solutions. We design, build, and manage data-driven, sustainability-linked programs with assessment, advisory, program...

  • Shared Services Associate

    hace 6 días

    Tlahuac, México Marsh A tiempo completo

    Marsh McLennan is the world’s leading professional services firm in risk, strategy, and people through the business units: Marsh, Mercer, Guy Carpenter and Oliver Wyman. We’re creating a culture where you can bring your authentic self to work. When you join us, you bring your inclusive energy and enthusiasm to a team that values you personally and...

  • Associate Accounts Payable

    hace 4 días

    Tlahuac, México Consulting Services A tiempo completo

    **Location**: Mexico City, Mexico Preferably live in Mexico City or its surroundings, as it may be necessary to occasionally attend the office. **Employment Type: Regular** **SUMMARY: The Accounts Associate prepares the full spectrum of the vendors/clients invoice processing and accounting function respectively. The job holder may work within either the...

  • Customer Service Associate

    hace 2 semanas

    Tlahuac, México Marken A tiempo completo

    **Title**:Customer Service Associate**Job Purpose**:To provide an enhanced level of customer services and operational support. The Customer Service Associate will deal with shipment specific and other service-related issues.**Main Duties and Responsibilities**:- Monitor all shipments on a daily basis to ensure that shipments are collected and delivered...

  • Client Services Representative

    hace 2 semanas

    Tlahuac, México Toshiba Global Commerce Solutions, Inc. A tiempo completo

    Areas of Expertise & Special Skills:- Associate degree with 3+ years of experience, or equivalent combination.- Experience working in multiple systems (Oracle, Service Now, iSupport, etc)- Strong Communication Skills- Process Management and Team Leadership ExperienceMajor Responsibilities:- Proactive Call Monitoring.- Service Call Escalations to closure.-...

  • Client Services Representative

    hace 2 semanas

    Tlahuac, México Toshiba Global Commerce Solutions, Inc. A tiempo completo

    Areas of Expertise & Special Skills: - Associate degree with 3+ years of experience, or equivalent combination. - Experience working in multiple systems (Oracle, Service Now, iSupport, etc) - Strong Communication Skills - Process Management and Team Leadership Experience Major Responsibilities: - Proactive Call Monitoring. - Service Call Escalations to...

  • HR Shared Services Representative, Associate

    hace 2 semanas

    Tlahuac, México Qualcomm A tiempo completo

    **Company**: Qualcomm Intl Inc., Mexico Branch Office**Job Area**: Human Resources Group, Human Resources Group > HR Shared Services**Qualcomm Overview**:Qualcomm is a company of inventors that unlocked 5G ushering in an age of rapid acceleration in connectivity and new possibilities that will transform industries, create jobs, and enrich lives. But this is...

  • Associate Iii

    hace 2 semanas

    Tlahuac, México Santander A tiempo completo

    Associate IIICountry: Mexico1. Mínimo 5 años de experiência en alguna área de expertis de de Santander Corporate & Investment Banking:Global transactional banking, Mercados, Global Debt Financial, ACPM, Corporate Investment Banking, COO. 2. Desempeñar funciones complejas y/o de especialización técnica elevada en alguna de las áreas de expertis de...

  • Associate Iii

    hace 2 semanas

    Tlahuac, México Santander A tiempo completo

    Associate III Country: Mexico 1. Mínimo 5 años de experiência en alguna área de expertis de de Santander Corporate & Investment Banking:Global transactional banking, Mercados, Global Debt Financial, ACPM, Corporate Investment Banking, COO. 2. Desempeñar funciones complejas y/o de especialización técnica elevada en alguna de las áreas de expertis de...

Client Services Associate

hace 2 semanas

Tlahuac, México Toshiba Global Commerce Solutions, Inc. A tiempo completo

**The company.**

Toshiba is a provider of technology services for retail businesses to create high-quality digital platforms and products that accelerate time to market. Our diverse and adaptable teams provide the right mix of solutions and methodologies to deliver results as we collaborate with our clients' teams to foster innovation through continuous learning.

**Our people.**

At Toshiba, all team members are empowered to take responsibility and develop innovative solutions to our customers' most challenging problems. To retain and develop top talent, we foster a work environment that celebrates creativity, encourages skill development, and enables multidisciplinary collaboration.

**What you will bring to the team.**

**What you will be doing**:

- Proactive Call Monitoring
- Service Call Escalations to closure
- Manage Depot/Vendor contracts, ensuring SLA/SLOs are met.
- Delivery/Depot/Vendor Management issues are all reconciled to closure.
- Knowledge base (NACA) of maintenance contract(s) terms and conditions
- In-depth knowledge of expected maintenance revenue flow vs. monthly billing
- Submit requests to Operations for Standardized Delivery Reporting
- Management of PO’s w/Procurement Focal
- Interlock on SOW Terms/Deliverables
- Ensure proper processing of billing, inventory validation/changes, P.O.s, and contract registrations.
- Purchase Order Creation / Receipt / Management
- Forecast variance.
- Inventory credit/rebill.
- Invoicing Prep for Out-of-Scope charges
- Receive & Validate invoices prior to submission.

**Naturally to be successful in this role, you must have and know of**:

- Technical career with administrative approach.
- 1+ years of experience with related roles.
- Experience with follow up and support of inventory and invoicing processes.
- Administrative duties.
- Client facing.
- Strong Communication Skills
- Microsoft Office.
- Schedule availability.

**Preferred skills**:

- Experience working in multiple systems (Oracle, Service Now, iSupport, etc)
- Intermediate English level.

**We offer**:

- Hired directly by Toshiba and 100% under payroll.
- Benefits of the law (IMSS, INFONAVIT, December day voucher, vacation voucher)
- Life insurance, major medical expenses with dental and visual coverage. (For the employee and direct family members).
- Minor medical expenses insurance.
- Savings fund for employees, capped at the limit of the law.
- Grocery coupons.
- Pension plan.
- 12 days of vacation plus 6 floating days.