IT Infrastructure Administrator Iii

hace 4 días

Las Animas, México Regal Rexnord A tiempo completo

Specific Description

Advanced Systems Support: Provides complex systems support for distributed computing.

Problem Resolution: Addresses routine and recurring issues, recommending solutions.

Project Component Management: Manages several project components or complex parts of a single project.

Documentation: Documents and compiles results for final assessment.

Troubleshooting: Troubleshoots complex problems and recommends appropriate actions.

Technical Liaison: Acts as a liaison with internal and external stakeholders to implement or maintain systems.

Strong knowledge of Microsoft Operating Systems and suites

Knowledge of Active Directory Users and Computers

Strong desktop hardware knowledge

Knowledge in effective communication and customer service / support

Knowledge of networking concepts

Server management knowledge

KEY PERFORMANCE INDICATORS

Active tickets assigned Backlog control

SLA Compliance (Resolution/Response) on monthly basis

SCTASK Resolution

Endpoint Management / Lifecycle

Incidents Resolution

About Regal Rexnord
- The Company’s end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.

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