Delivery and Administration Analyst

hace 4 días

Monterrey, México Novatech A tiempo completo

Novatech is a dynamic and growing organization committed to delivering exceptional services to our clients. We are currently seeking a dedicated and detail-oriented Delivery and Administration Analyst to join our team. If you have a passion for ensuring smooth and efficient delivery processes and excel in administrative responsibilities, we invite you to apply.

**Responsibilities**:

- Coordinate and monitor the end-to-end delivery process, ensuring timely and accurate delivery of products/services.
- Collaborate with cross-functional teams to gather and analyze delivery requirements.
- Maintain accurate delivery records, track performance metrics, and generate reports for analysis.
- Provide administrative support, including scheduling meetings, managing calendars, and handling correspondence.
- Assist in the preparation and execution of delivery plans, addressing any challenges or obstacles.
- Act as a point of contact for delivery-related queries and provide timely and accurate information to stakeholders.
- Collaborate with vendors and logistics partners to optimize delivery routes and timelines.
- Identify opportunities for process improvement and contribute to the implementation of best practices.
- Manage inventory levels and ensure proper documentation of received and shipped goods.
- Handle administrative tasks such as expense tracking, invoice processing, and record-keeping.

**Requirements**:

- 3-5 years of experience in IT Business Administration and Financial Management experience.
- IT Business Administration and Financial Management experience.
- Well-versed with Office 365, Power BI, and process automations.
- Experience with IT Outsourcing Management
- Experience with Managing team supporting IT business services
- Experience Assuring that operational and reporting SLAs are being met.
- Experience being Responsible for the consolidation and follow-up of Local IT Budget and chargeback.
- Experience Escalating issues and progress on regional projects
- Experience with IT asset management.
- Experience with IT vendor and supply chain management.
- Experience Providing support and information to consolidate regional presentations, meeting with key stakeholders.

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