Sales Development Representative

**Who are we?**:
Sales Development Representative

**Who are we?**

With a heritage and portfolio spanning the entire banking sector, we have used our expertise to create a unique platform-based approach for the world of financial services. Partnering with global players like Microsoft, Accenture, Salesforce and more, to create an open and inclusive development environment. An environment that cultivates ideas, maximizes creativity, and enables innovation.

**The Future is OPEN.**

We believe that the future of finance is OPEN. By focusing on OPEN collaboration, supported by our OPEN platform, our OPEN ecosystem, and an OPEN and inclusive culture, we can be OPEN for good. Together, we can ensure financial inclusion and open innovation for everybody.

Inside Finastra, our ambition is to be the most loved and inclusive fintech in the world. Our people across the globe are diverse, talented, and open. And we are always looking for the most creative and inspiring minds to join our team. Whoever you are, you’re welcome at Finastra. Come and join us - make our home your home and open the world of finance

**What will you contribute?**

This is an exciting lead generation opportunity for individuals interested in developing their sales career within a leading financial services software organization. As a Senior Sales Development Representative, you will act as the liaison between our Marketing and Sales teams. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers.

**Essential Duties and Responsibilities**:
The duties of the Senior Sales Development Representative will include, but are not limited to, the following:

- Manage and qualify new and existing leads through inbound and outbound channels.
- Collaborate closely with account executives to not only qualify leads, but also to ensure we’re engaging with the right leads in the right accounts.
- Use tools and technologies to improve process efficiency, maintain sales forecast data and regularly reviewing and updating the sales reporting system (CRM)
- Keep up to date with current industry trends, competitors, and current/new company products and services.
- Participate in training programs as directed by the manager.
- Own and manage lead generation targets, forecasts, and performance via weekly/monthly/quarterly sales reporting.
- Adherence to and tracking of Key performance Indicators (KPIs), achievement of allocated target.
- Consistently strive to achieve and surpass allocated targets by implementing effective strategies and maintaining a high level of productivity.
- Mentor and train Junior Sales Development Representatives.

**Experience**:

- 2+ years of experience within sales, sales support, business development or within inbound and/or outbound business-to-business phone marketing or sales is **required.**:

- Ability to communicate in English (both orally and written is required - **C1 level**)
- Ability to guide and mentor junior SDRs.
- Ability to autonomously conduct discovery calls.
- Proficiency in CRM tools, preferably Salesforce.
- Proficiency in Sales Engagement and Data tools.
- Understanding of Sales Processes in the Enterprise software environment.
- Banking, Finance or Software background recommended.

**Knowledge and Skills**:

- Ability to build and nurture relationships.
- Strong tenacity and follow-up skills.
- Excellent written, verbal, and interpersonal communication skills.
- Self-motivated with ability to work independently and as part of a team.
- Strong time management, organizational and decision-making skills.
- Strong attention to detail.
- Strong leadership skills.
- Proficient with Microsoft Office.

**Education**
- Bachelor’s degree in business or equivalent experience.

**Physical Demands**
- Ability to receive, express, or exchange detailed information through oral and written communication.
- Ability to see and operate a computer.
- Ability to stand, walk, reach, stoop, bend, and lift and carry up to 25 lbs. of weight (laptop, projector, suitcase, etc.)

**Work Environment**

Work is performed in a hybrid office environment

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:

- **Flexibility**:Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
- **Well-being**:Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support.
- **Medical, life & disability insurance, retirement plan, lifestyle and other benefits**
- **ESG**:Benefit from paid time off for volunteering and donation matching.
- **Career Development**:Access online learning and accredited courses through our