Sales Support Assistant

hace 2 semanas

Ciudad de México Cambridge University Press & Assessment A tiempo completo

**Sales Support Assistant**

**Salary**:120,900 - 143,550 MXN

**Location: Mexico City**

**Contract: Permanent**

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

We are looking for a Sales Support Assistant to join our friendly team based in Mexico.

**About the role**

We are looking for someone who can help our Higher Education sales team continue to grow. We sell upper level and graduate textbooks and courseware in a wide range of disciplines, such as Classics, Biomedical Engineering, Physics, Political Science, and Linguistics. In this position, you will have the opportunity to play a vital role in helping our experienced sales team meet our customer's needs.

As a Sales Support Assistant, you will provide valuable research and administrative support to the Higher Education Americas sales team for print and digital books. You will also provide support to the existing sales team.

You will work on projects at the direction of the HE Sales Support Manager.

Other duties will also require you to:

- Maintain and update information in our customer relationship management system and other sales systems
- Support the reps in the field
- Work with other departments to obtain information
- Attend in-house meetings and other duties as required.
- Assist faculty with requests and troubleshooting
- Work with authors regarding leads that they supply and other requests.
- Collaborate with colleagues from around the globe.

**About you**

We seek a highly motivated **Sales Support Assistant** to join our Higher Education Sales team that has the following attributes:
**Essential**:

- Ability to work independently and as part of a team
- Fluent in English and Spanish—written and oral.
- Working knowledge of Excel, Word, PowerPoint, MS Teams
- Detailed oriented and comfort working databases and researching.
- Flexible approach to work
- An understanding of the customer
- Good time management skills
- Excellent communication skills
- Be open to continuous learning and problem solving.
- BA/BS or equivalent work experience

**Desirable**:

- Educated to degree level or above
- Prior knowledge of SAP, Salesforce, and database programs.
- Analytic and creative skills
- Commercial awareness
- Direct experience of, or qualification in publishing
- Knowledge of textbook publishing
- Experience working in retail

**Why join us**
- Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration._
- Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet._

**Job Types**: Full-time, Permanent

**Salary**: $10,075.00 - $11,963.00 per month

Ability to commute/relocate:

- Ciudad de México: Reliably commute or planning to relocate before starting work (required)

Work Location: In person

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