Desktop Support Associate-field Tech

hace 1 semana

Ciudad de México NTT DATA A tiempo completo

**Req ID**: 333390

We are currently seeking a Desktop Support Associate-Field Tech to join our team in Ciudad de México, Colonia Del Valle - Alcaldía Benito Juarez, Ciudad de México (MX-CMX), Mexico (MX).

31407204 - Field Tech Associate
- These individuals have a working knowledge of one technical skill.
- Interact with customers and first-line management
- They work on routine and nonroutine matters.
- They handle routine questions and issues, referring complex or unexpected matters to higher level employees for assistance.
- They may regularly interact with customers and first-line management.
- Performs basic trouble shooting, parts replacement, systems upgrades, deployment
- and repair on desktops /notebooks/ printers.
- May respond to calls after normal business hours per leader instructions.
- Knowledge of Windows operating system environment.
- Good client service skills.
- A+ desktop or equivalent skill set is preferred.

**About NTT DATA

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