Pam: Digital S/w Eng Sr Analyst

**Responsibilities**:

- Capable of research in root cause of development and performance concerns as well as the resolution of defects.
- Have a deep understanding of the technical requirements for the solutions being built.
- Understand engineering needs including those required to build, maintain, and operate the system through all phases of its life.
- Proficient in information modeling, data structures and algorithms.
- Understand maintenance characteristics, runtime properties and dependencies that exist in support of your system’s software. These dependencies will include but not limited to: hardware, platform, operating system, performance and load requirements, as well as contingencies with upstream and downstream systems.
- Work with limited guidance, seeking guidance only as needed as the development and delivery strategy is defined; the design is not.
- Partner with industry vendors that provide technology or user experience design components that support our Digital architecture and work with vendors on our implementation plans and roadmaps identifying partnership opportunities to increase our development velocity and our learnings.
- Participates in the full development life cycle, identify dependencies between agile and waterfall delivery, working within broadly defined parameters, including test plan execution and software quality needs
- Directly impact the business by influencing strategic functional decisions through advice, counsel or provided services. This will require persuading and influencing others through strong and comprehensive communication and diplomacy skills.
- Communicate progress, anticipate bottlenecks, provide escalation management, identify, assess, track and mitigate issues/risks at multiple levels.
- Recognize discordant views and take part in constructive dialog to resolve them.
- Work across teams to optimize processes.
- Regularly review metrics and proactively seek out new and improved mechanisms for visibility ensuring your program stays aligned with organization objectives.
- Continuously assess development processes, test plans, and operations.
- Work with teams to improve concurrent project delivery.
- Streamline and / or eliminate excess process in any area of architecture, build, delivery, production operations environment, or business area where the same efforts (or issues) are repeated year-over-year.
- Share knowledge with the team in various forums (brown bags, engineering forums etc.) and demonstrate a higher level of knowledge through industry certifications

**Qualifications**:

- 5-8 years in a product development/product management environment
- Strong analytical and quantitative skills; Data driven and results-oriented
- Experience delivering with an agile methodology
- Experience in affecting large culture change
- Experience leading infrastructure programs
- Skilled at working with third party service providers
- Excellent written and oral communication skills

**Education**:

- Bachelor’s/University degree or equivalent experience- Asociarse con distintos equipos de negocio y tecnología para garantizar la integración adecuada de las funcionalidades dentro de la aplicación determinada, a fin de lograr los objetivos e identificar y definir las mejoras necesarias en el sistema para el uso de nuevos productos y mejoras de proceso.
- Resolver distintos problemas o proyectos de alto impacto mediante la evaluación profunda de procesos de negocio y tecnología complejos.
- Brindar conocimientos en el área y conocimientos avanzados sobre la aplicación (es) asignadas, y garantizar que el diseño de la aplicación cumpla con las demandas arquitectónicas y solutioning del área en general.
- Utilizar conocimientos avanzados sobre el flujo del sistema y desarrollar estándares para mantener y mejorar el desempeño de los equipos durante sus diferentes etapas, desarrollo, pruebas, implementación y post implementación.
- Desarrollar conocimientos integrales del modo en que las áreas de tecnología, como arquitectura e infraestructura, se integran en el banco para lograr los objetivos de negocio.
- Proporcionar un análisis profundo con pensamiento interpretativo a fin de definir cuestiones y desarrollar soluciones innovadoras.
- Liderar con presencia y conocimiento a los equipos de desarrollo, analistas, SMEs y otros recursos de nível intermedio, asignando trabajo y delegando según sea necesario.
- Evaluar objetiva y adecuadamente el riesgo cuando se toman decisiones con negocio, demostrando una consideración particular por la reputación de Citi protegiendo, a sus clientes y activos, al impulsar el cumplimiento de las leyes, las reglas y las normas y procesos de control y estándares de la compañía.
- Cumplir con el estándar requerido por Citi correspondiente a las políticas, aplicando un juicio ético sólido en relación con el comportamiento personal, la conducta y las prácticas comerciales y escalando, administrando e informando los