Payroll Coordinator

Overview:
Are you looking for a challenging opportunity in an organization with a dynamic, innovative, and diverse environment?

If so, your future is at PepsiCo. As a world class company, we seek excellence in everything we do. Therefore, we need talented, innovative people who are passionate about what they do.

We are currently looking for a
**PAYROLL COORDINATOR**

**PAYROLL COORDINATOR**

**Main Purpose**

This role will be supporting sales payroll. You will be expected to have deep expertise in the payroll process and various tools utilized in payroll. You will execute complex time and attendance processes and queries, be the point of contact for escalations, perform root-cause (perform action plans) analysis and problem management. Supports in capability building within the team, identify knowledge management opportunities and works with the operational excellence team in projects.

**Responsibilities**:
**Accountabilities**
- Oversee and execute payroll portfolio services.
- Receive incidence and validate fulfillment of requirements
- Capture incidence information in payroll system
- Monitor team members to ensure payroll activities follow operational controls
- Support the planning of the workload of extended team
- Monitor tickets reception and release ensuring SLA compliance
- Deliver services at the defined at the SLAs/KPIs.
- Leverage technology to optimize payroll efficiency.
- Utilize good customer service principles in daily activities
- Oversee the daily resolution of escalations and perform root cause analysis to develop action plans
- Provide coaching and feedback to team members
- Track and Report KPIS and SLAs for payroll processes
- Act as a point person in the preparation of deliverables for process/control audits
- Develop a thorough knowledge of PepsiCo's US business policies and labor legislation

Qualifications:
**Qualifications/Requirements**
- Bachelor’s Degree in Industrial Engineering, Accounting, Finance, Business Administration or Related Field
- Fluent English
- 3-5 years of experience in payroll.
- 1 year of previous experience supervising large teams.
- Experience with SAP or Ariba.
- Proficient in full suite of Microsoft Suite of products: Word, Excel, PowerPoint, Outlook
- Customer focused, adaptable, strong follow up, communication and organizational skills
- Networking, collaboration, and influence to establish strong and credible relationships with internal clients

This position is based in Mexico City, Mexico

Thank you so much for thinking about PepsiCo to start or continue your career