Specialist, Global Learning

Overview:
Deadline to apply: July 7th

Level: Specialist

Hiring Manager: Hortencia Ake

THE ROLE:
The Specialist, Global Learning & Leadership is accountable for supporting the Talent Management global strategy of Herbalife. Specifically, they are responsible for the coordination, development, and implementation of deliverables for the Global Learning & Leadership function.

The Specialist, Global Learning & Leadership will ensure coordinated project plans, tracking, content, tools and support required for successful learning are provided to the team. They are a member of the Global Talent Management team and will provide technical and operational expertise to the team focusing on the continuous process improvement, quality, controls, etc. of learning and leadership content, materials, and resources. This position will understand the priorities, objectives, and challenges to be able to support content development across learning needs and recommend appropriate solutions.

They will drive these efforts collaboratively with the business by establishing constructive partnerships with Global Business Services (GBS), Center of Excellence (COE), internal Herbalife clients and Regional Human Resources Business Partners (HRBPs) to evolve the current delivery model and prepare for future global expansion.

Responsibilities and tasks associated with the role
- Responsible for coordinating and communicating all Learning & Leadership projects, initiatives and deliverables aligning with other Talent Management initiatives and creating & maintaining an annual Learning & Leadership activity calendar.
- Support the global learning & leadership team with all relevant tasks as required including constantly looking at what is best practice in the marketplace and carrying out the due diligence to assess compatibility for introduction of new initiatives that will support the development of Herbalife employees
- Maintain operational relationships with Learning & Leadership vendors
- Partner with GBS on Learning & Leadership procedures and deliverables
- Partner with the business and HRBPs to ensure training is aligned with leader development needs and address business issues, both short
- and long-term.
- Partner with departments and HRBPs on custom requests including team-building sessions, custom solutions, etc.
- Ensure all initiatives are evaluated and developed to meet the ever-changing needs of employees and the business
- Coordination of the Learning & Leadership budget: carrying out required due diligence, monitoring costs, resolving queries with finance, and coordinate data/reporting as required
- Oversee and quality control management of the Learning & Leadership related ‘Scoop Online’ resources including the creation and distribution of engaging communications regarding talent
- Continually create and manage the project timeline(s) by identifying project dependencies and critical paths and communicating that information to the management team.
- Support additional projects or ad hoc assignments as required by Talent Management and/or the business.
- Support in the development of course materials for instructor-led and/or online training tools and training programs (i.e., resource guides, hands-on exercises, scenarios and assessments).
- Conduct quality review of all deliverables. Proofread and edit own work and work of others to improve quality, readability, consistency, and effectiveness of documentation.
- Assist and partner in the development and deployment of effective materials for the Learning and Leadership Programs to ensure content is fresh, relevant, and delivered to the right audience.
- In addition to these specific responsibilities, the Specialist is generally responsible for supporting the goals, values, and initiatives of the department and the company as needed. This may include lending assistance and time to vital tasks unrelated to the specific job responsibilities outlined above.

SKILLS AND BACKGROUND REQUIRED TO BE SUCCESSFUL:

- Applied knowledge of adult learning theory, instructional design, and the linkage between design and learning outcome.
- Strong customer service focus, to both internal & external customers.
- Highly organized with attention to detail, and ability to solve problems, prioritize, schedule, and meet deadlines.
- Proven ability to work in a busy demanding environment, managing multiple priorities and meeting deadlines
- Self-motivated with the ability to respond quickly to constant changes in their project priorities.
- Previous experience supporting the management/implementation of HCM Talent Management processes and/or systems
- Intermediate proficiency in Microsoft Excel, PowerPoint, Word, and Outlook
- Ability to adapt as the external environment and organization evolves
- Ability to work cross-functionally, cross-culturally
- Excellent communication (written & oral) & interpersonal skills
- Self-motivated with the ability to respond quickly to constant changes in pr