Bilingual Customer Service Representative

hace 2 días

Guadalajara, México Support Zebra A tiempo completo

This is a work-from-home opportunity with a stable daytime schedule. Upselling and retention may be required when assisting customers with renewals or additional services.

Key Responsibilities
- Assist with LLC formation and renewal processes, including subscription and license renewals
- Address billing inquiries, password resets, and account updates
- Offer additional services and products where applicable (upselling & retention)
- Provide accurate and professional customer support in a timely manner

What We’re Looking For
- Fluent English (C1+) - Excellent verbal and written communication skills
- Experience in customer support, sales, or retention roles (preferred)
- Ability to handle billing, account updates, and subscription renewals
- Comfortable upselling and offering retention solutions when needed
- Tech-savvy and quick to learn new software and processes
- Reliable internet connection and a quiet workspace for remote work

Pay: $14,000.00 - $15,000.00 per month

Application Question(s):

- Are you located in Mexico?
- How many years of Customer service experience do you have?
- Do you speak English?
- What type of device will you be using for remote work? (e.g., laptop, desktop PC)

Work Location: Remote

  • Bilingual Customer Service Representative

    hace 2 semanas

    Guadalajara, México Epsilon Solutions A tiempo completo

    **Vacante para la empresa Epsilon Solutions en Guadalajara, Jalisco**:**Bilingual Customer Service Representative****We have multiple shifts available.**Monday, Wednesday, Thursday & Friday: 7:30-5:00 off Tues and Saturday 8am-noonMonday-Thursday 10:30am-8:00pm off Friday and Saturday 8:00am-noonMonday thru Friday 7:30-4:00pm**Spanish**.**Skills and...

  • Bilingual Customer Service Representative

    hace 2 semanas

    Guadalajara, México Tata Consultancy Services (TCS) A tiempo completo

    **Tata Consultancy Services is an IT services**, consulting and business, ensuring a level of certainty no other firm can match. TCS offers a consulting-Lead, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model.We are hiring: Bilingual Customer Service...

  • Bilingual Customer Service Representative

    hace 1 semana

    Guadalajara, Jalisco, México Support Zebra A tiempo completo

    SupportZebra is urgently hiring Bilingual Customer Support Representatives to assist a U.S.-based company specializing in LLC formation and renewal services. As a Support Representative, you will provide high-quality service via phone, chat, or email to help business owners manage their company formation, renew their subscriptions and licenses, and resolve...

  • Bilingual Customer Service Representative Home

    hace 3 semanas

    Guadalajara, México CS Enterprises at ConnectNet A tiempo completo

    **Vacante para la empresa CS Enterprises at ConnectNet en Guadalajara, Jalisco**:**Bilingual Customer Service Agent (Home Office) No Prior Experience Required**Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional...

  • Customer Service Representative

    hace 1 semana

    Guadalajara, México Intugo A tiempo completo

    CUSTOMER SERVICE REPRESENTATIVE QUALIFICATIONS: - PREVIOUS EXPERIENCE IN A DIRECT CUSTOMER CONTACT POSITION IS PREFERRED. - CUSTOMER SERVICE ORIENTATION; ENERGETIC AND OUTGOING PERSONALITY. - EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS; ABILITY TO COMMUNICATE PROFESSIONALLY, EFFECTIVELY AND WITH EMPATHY IN POTENTIALLY DIFFICULT CIRCUMSTANCES. -...

  • Customer Service Representative

    hace 2 semanas

    Guadalajara, México Tata Consultancy Services A tiempo completo

    Job Role: Customer service representative Job Description: - Proven customer support experience or experience as a Client Service Representative - Track record of over-achieving quota - Strong phone contact handling skills and active listening - Familiarity with CRM systems and practices

  • Customer Service Representative

    hace 3 semanas

    Guadalajara, México Tata Consultancy Services A tiempo completo

    Job Role: Customer service representative Job Description: Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices

  • Bilingual Customer Service Representative

    hace 2 semanas

    Guadalajara, México TTEC A tiempo completo

    Bilingual Customer Service Representative - Spanish-English - Remote**Bilingual Customer Service Representative -Spanish-English - Remote****Breaking News: TTEC obtained the "Best Workplaces 2021" recognition from CompuTrabajo, the employment leader in Mexico.**COVID-19 Note: For the safety of you and our employees, we have built a virtual recruitment...

  • Customer Service Representative

    hace 3 semanas

    Guadalajara, Jal., México Tata Consultancy Services A tiempo completo

    Job Role: Customer service representative Job Description: Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices

  • Customer Service Representative

    hace 2 semanas

    Guadalajara, Jal., México Tata Consultancy Services A tiempo completo

    Job Role: Customer service representative Job Description: - Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices