Customer Support Specialist I

hace 2 semanas

Ciudad de México CDMX Uber Freight A tiempo completo

**Horario de trabajo: Lunes a viernes de 9:00 am a 6:30 pm**

**Modelo de trabajo: Presencial**

**Nível: S1**

**Acerca del rol**

Uber Freight Mexico Customs, powered by TP Laser está en búsqueda de profesionistas de atención al cliente con experiência en el campo de la importación y exportación. Nuestros especialistas monitorearan, gestionaran y administrarán las funciones de transporte y aduanas para garantizar la entrega precisa y oportuna del producto de la manera más eficiente y rentable, a la par de brindar un excelente servicio al cliente a nuestros clientes.

**Qué Hará el Candidato**
- Atención de clientes internos y externos (Llamadas telefónicas y contestación de correos electrónicos) - Inhouse para un cliente en especifico.
- Informar al cliente sobre el estatus de sus embarques
- Abrir previos de pedimentos consolidados
- Elaborar remesas consolidadas, pedimentos individuales y consolidados
- Glosar pedimentos
- Validar y asegurarse que los pedimentos sean pagados por Tesorería (Bajar firma de Pago)
- Generación de Doda
- Cierre de pedimentos consolidados a tiempo
- Coordinar guías de exportación (Asignar Transfer para cruce)
- Monitoreo de estatus de embarques
- Facturación
- Envió de salidas de exportación (Dodas)
- Consolidar cargas y coordinar pedimentos consolidados
- Revisar inventario del cliente y enviárselo
- Elaborar nota de tráfico
- Crear/Elaboración de tráficos o referencias
- Revisión de material
- Estar al día con las clasificaciones
- Elaboración de remesas
- Llenado del pedimento conforme el anexo 22
- Imprimir previos

**Cualificaciones Básicas**
- 1-2 años de experiência relacionada
- Conocimiento en ley aduanera, comercio exterior y trafico terrestre
- Licenciatura concluida

**Cualificaciones Preferidas**
- Microsoft Excel
- Manejo de idioma inglés intermedio

**Acerca de TP Laser**

Uber Freight Mexico Customs, powered by TP Laser como socio comercial de Uber Freight en México, ofrece servicios personalizados de despacho aduanal entre México y Estados Unidos, respaldados por una combinación inigualable de tecnología innovadora y un equipo dedicado de expertos en materia de comercio exterior que ofrece tranquilidad a través de SOPs estandarizados y nuestra plataforma única, Customs Portal, que brinda total control y visibilidad de operaciones aduanales. Esto crea una experiência de extremo a extremo sin interrupciones, integrándose plenamente con todas las soluciones logísticas de Uber Freight.

**EEOC**

TP Laser se enorgullece de ser un empleador de igualdad de oportunidades/acción afirmativa. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley. También consideramos solicitantes calificados independientemente de sus antecedentes penales, de acuerdo con los requisitos legales.

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