Strategic Development Manager 3

hace 2 semanas

Tlaquepaque, México Hewlett Packard A tiempo completo

**Job Summary**
- This role is responsible for independently identifying solutions to common and complex supply chain issues, supporting strategic supply chain projects from planning through execution, and conducting data analysis, interpreting findings, and contributing to decision-making within projects. The role assists in managing strategic supply chain models, creates frameworks to address supply chain problems, and acts as a peer leader on cross-functional teams. The role identifies inefficiencies, and implement process improvements to reduce costs in the supply chain and operations processes.

**Responsibilities**
- Support end-to-end Incident Management process for the S4 HANA Order to Case domain.
- Support business as a level one technical resource on system flow issues
- Ensure timely and effective resolution of incidents, minimizing impact on business operations.
- Proactively monitor the EDI / IDOC fallouts for the S4 supply chain flows
- Act fast on the identified issues by investigating the root cases and working on the resolutions.
- Liaison with IT / Operations and other necessary team for fast resolution
- Create a road map for structural fix for the recurring technical issues
- Resolve the Incident raised by business users on the technical issues
- Recommend necessary process change / system related changes to help seamless supply chain flow in S4
- Ensure swift action on resolving technical issues during QEC / MEC to avoid any revenue / TCE impact to the organization

**Education & Experience** Recommended**
- Preferred to have Bachelor's or Master's in Information Technology, Computer Science / Other graduations is considered as well with necessary experience
- Minimum 2 to 4 years’ work experience in Handling Technical support in Incident Management, with a focus on S4 HANA and Order to Case process.
- ITIL certification is added advantage.

**Preferred Certifications**
NA

**Knowledge & Skills**
- Proven experience in managing complex incidents and driving them to resolution.
- Excellent analytical, problem-solving, and communication skills.
- Proven knowledge in E2E supply chain technical flow / architecture
- Quick and nimble in decision making on issue resolution and working with other teams

Should have strong capability of Investigation and problem solving
- Good to have skills related to leading projects & Initiatives with IT / Process Management areas
- Strong communication still on explaining the problem statement and converting business issues in technical aspects and vice versa.
- Flexible to play global role and available to connect and lead resolutions with larger team across different time zones.

**Cross-Org Skills**
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity

**Impact & Scope**
- Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

**Complexity**
- Responds to moderately complex issues within established guidelines.

**Disclaimer

  • Strategic Development Manager

    hace 3 semanas

    Tlaquepaque, México Hewlett Packard A tiempo completo

    HP is the world’s leading personal systems and printing company. We continue to expand into new strategic key markets. We create technology that makes life better for everyone, everywhere. We enhance and develop our Global Supply Chain Network to provide better, frictionless Source/Plan/Make/Deliver execution.Our HP Strategic Initiatives Team is...

  • Strategic Development Manager

    hace 1 semana

    Tlaquepaque, México Hewlett Packard A tiempo completo

    HP is the world’s leading personal systems and printing company. We continue to expand into new strategic key markets. We create technology that makes life better for everyone, everywhere. We enhance and develop our Global Supply Chain Network to provide better, frictionless Source/Plan/Make/Deliver execution. Our HP Strategic Initiatives Team is...

  • Strategic Supply Chain Planning Lead

    hace 1 día

    Tlaquepaque, México Hewlett Packard Enterprise A tiempo completo

    A leading technology company located in Tlaquepaque, Jalisco is seeking a Senior Manager, PS Planning to lead strategic initiatives within their supply chain. This role will manage a team to enhance market presence and develop supply chain strategies. They require a four-year or graduate degree and 10+ years of experience, with strong skills in leadership,...

  • Strategic Supply Chain Planning Lead

    hace 22 horas

    Tlaquepaque, México Hewlett Packard Enterprise A tiempo completo

    A leading technology company located in Tlaquepaque, Jalisco is seeking a Senior Manager, PS Planning to lead strategic initiatives within their supply chain. This role will manage a team to enhance market presence and develop supply chain strategies. They require a four-year or graduate degree and 10+ years of experience, with strong skills in leadership,...

  • Strategic Project Manager

    hace 3 días

    Tlaquepaque, México Arrow Electronics, Inc. A tiempo completo

    **Position**: Strategic Project Manager **Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales of $27.9...

  • Strategic Sourcing Manager

    hace 3 semanas

    Tlaquepaque, México Electri-Cord A tiempo completo

    **Requerimientos**:Sexo: IndistintoEstudios: Ingeniería o Administrativo tituladoExperiência: 5 a 10 años en áreas de desarrollo de sourcing y desarrollo de proveedores.Idioma: 100% Bilingue (español - ingles)**Objetivo del Puesto**:El Strategic Sourcing Manager tienen a su cargo la definiciòn, desarrollo, y supervisiòn de la estrategia de Sourcing y...

  • (Lens Insource) Manager, Software Development

    hace 1 día

    tlaquepaque, México Hewlett Packard A tiempo completo

    Technical Program Manager (Hybrid) (Open) Job Profile Title: Technical Program Manager (Hybrid) Position Overview When you’re part of the team at Insulet, you’ll do important work, like making the lives of people with diabetes easier. Your work will have real-world impact, and you’ll be supported in achieving your career goals. It is a close-knit,...

  • (Lens Insource) Manager, Software Development

    hace 22 horas

    Tlaquepaque, México Hewlett Packard A tiempo completo

    Technical Program Manager (Hybrid) (Open)Job Profile Title: Technical Program Manager (Hybrid)Position OverviewWhen you’re part of the team at Insulet, you’ll do important work, like making the lives of people with diabetes easier. Your work will have real-world impact, and you’ll be supported in achieving your career goals.It is a close-knit,...

  • (Lens Insource) Manager, Software Development

    hace 19 horas

    Tlaquepaque, México Hewlett Packard A tiempo completo

    Technical Program Manager (Hybrid) (Open)Job Profile Title: Technical Program Manager (Hybrid)Position OverviewWhen you’re part of the team at Insulet, you’ll do important work, like making the lives of people with diabetes easier. Your work will have real-world impact, and you’ll be supported in achieving your career goals.It is a close-knit,...

  • Strategic Bid Manager

    hace 1 semana

    Tlaquepaque, México Hewlett Packard A tiempo completo

    Part of the Global Client Engagement team, the Strategic Bid Manager supports the largest and most complex managed print services (MPS) and managed devices services (MDS) opportunities, with European cross country or worldwide scope. This involves critical responsibilities like assembly of the deal team resources and utilization, interface between the...