Latam Internship Program Solution Engineer Intern

**About Futureforce University Recruiting**

Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.

**Job Category**

Fixed Term & Temporary

**Job Details**

**About Salesforce**

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place Agentforce is the future of AI, and you are the future of Salesforce.

**Who we Are**
We are an ambitious team of doers, designers, entrepreneurs, engineers, strategists, and storytellers passionate about developing ideas and delivering working solutions. Here you’ll find a transformative pre-sales innovation team within the world’s most innovative company—according to Forbes, not just us—and we’re looking for the best talent around the globe.

**Who you Are**
If you are curious, proactive, committed, creative and passionate about getting hands-on with technology and eager to start your career in an innovative environment, you are perfect for us

You are a creative, tech-enthusiast and like technically challenging scenarios, which will be solved using the full power of the Salesforce platform.

Through the internship you will demonstrate your team work, collaboration and proactivity skills while working with your peers on Q Branch and Solution Engineers while at the same time you get expertise on Salesforce solutions, including Sales, Service, Marketing and Experience Clouds. Consider this your introduction to the sales organization, spend some time learning, and be on your way to an exciting career at Salesforce

**What You’ll Do**
As Solution Engineer also known as a “Pre-Sales Consultant” or “Sales Consultant,” the Solution Engineer is responsible for presenting product offerings and architecture in the best light to prospects and customers, to evoke confidence in company’s technology infrastructure, and to remove all technical objections in the sales cycle. To accomplish this, the Solution Engineer must have a strong desire to leverage their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value.
- We are looking for individuals who are completely motivated by the new world of AI and Data, who can work autonomously, innovate, challenge, collaborate, communicate, learn and problem solve.
- We are looking for people who define themselves as curious, with a passion for innovation and constant self-improvement, who claim to be creative and able to explore, and to iterate and deal with change and ambiguity.
- We are looking for team players, always willing to help but also able to multi-task, prioritise and manage their time effectively
- You should be passionate about Equality and giving back to the community as your customers will be Non Profits.
- Understand the customer’s needs, and establish Salesforce’s product as the best solution that solves our customer’s challenges
- Build and present customized demos of Salesforce products
- Convey deep knowledge of the customer’s technology as it pertains to Salesforce’s solutions
- Participate in all appropriate product, sales, and procedural trainings and certifications to acquire and maintain the knowledge necessary to be effective in the position
- Attain quarterly and annual objectives assigned by management
- Ability to travel based on territory alignment and region

**Qualifications**
- Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, or work experience, etc.)
- Experience at Solution Engineer/Pre-sales Engineer/Customer Success or similar role
- Solid presentation and communication skills
- Ability to work as part of a team to solve technical problems in varied environments
- Experience in AI, automation, Generative AI Strategy and LLM-based Autonomous Agents
- Established and experienced pre-sales professional, ideally previous experience as a Sales Engineer/Architect for a CRM/AI company or similar technology
- Ability