Agile Coach

**Responsibilities**: - Oversees all technology components of diverse, moderately complex IT projects, including project planning, execution, timing, functionality, quality and cost. - Utilizes expertise and leadership skills to direct staff and to resolve issues to ensure project goals and requirements are met. - Communicates with end-users to provide timely and accurate information and status updates. - Has shared responsibility for budget, policy formulation and planning. - Contributes to formulation of strategies for IT project leadership and other functional areas. - Evaluates subordinates' performance and makes decisions on pay increases, hiring, terminations and other personnel actions. - Applies in-depth understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area. - Demonstrates a comprehensive understanding of how areas of IT project leadership collectively integrate to contribute to achieving business goals. - Provides evaluative judgment based on analysis of factual information in complicated and unique situations. - Directly impacts the IT project leadership area through responsibility for delivery of end results and shared responsibility for budget management; accountable for resource planning. - Ensures essential procedures are followed and contributes to defining standards. - Persuades and influences others through communication and diplomacy skills; may negotiate with external parties. **Qualifications**: - 6-10 years experience in a related technology role with commensurate people management experience **Education**: - Bachelor’s/University degree or equivalent experience, potentially Masters degree This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Responsibilities Desirables: - Works directly with a team of teams aligned to a Business Capability - Continuously coaches the teams and stakeholders on the way of work and technology disciplines and agile practices. - Supports the Product Owner in maintaining data in the appropriate agile toolset to provide transparency to the roadmap and related priorities - Facilitates or help other team members facilitate events to provide value through a constant delivery of products and solutions for our users. - Creates visibility to what and how the teams are doing. Tracks teams performance against the IT business plan and service level agreements; identifies gaps and provides analysis with interpretive thinking to define problems and develop innovative solutions. - Possesses a comprehensive understanding of how areas collectively integrate to contribute towards achieving business objectives. Acts as advisor or coach to new or lower level employees. - Creates a culture of continuous improvement within the capability. - Helps the teams to remove barriers that slow them down to maximize delivery flow - Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services. Persuades and influences others through comprehensive communication. - Agile Metrics, Jira Dashboards - SM/PO/Agile coach Certifications**Job Family Group**: Technology - **Job Family**: Technology Project Management - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting