Analyst, Salesforce Data Cloud

hace 2 días

Insurgentes, México Novartis A tiempo completo

**Summary**:
The Salesforce Data Cloud Analyst will play a crucial role in leveraging Salesforce Data Cloud to transform how our organization uses customer data. This position sits within the Data Cloud Business Enablement Team and focuses on building, managing, and optimizing our data unification strategy to power business intelligence, marketing automation, and customer experience initiatives.

**About the Role**:
**Key Responsibilities / Major Accountabilities**:

- Manage data models within Salesforce Data Cloud, ensuring optimal data harmonization across multiple sources
- Develop and optimize SQL queries to transform raw data into actionable insights
- Build and maintain data tables, calculated insights, and segments for use across the organization
- Collaborate with marketing teams to translate business requirements into effective data solutions
- Monitor data quality and implement processes to ensure accuracy and reliability
- Create documentation for data models, processes, and best practices
- Provide training and support to business users on leveraging Data Cloud capabilities

**Education**
- Bachelor's degree in Computer Science, Information Systems, or related field
- Salesforce Data Cloud certification preferred

**Experience**
- 3+ years experience working with Salesforce platforms
- Previous work with Customer Data Platforms (CDPs)
- Experience with Tableau CRM or other visualization tools
- Background in marketing technology or customer experience initiatives
- Salesforce Administrator or Developer certification
- Familiarity with Agile ways of working, Jira, and Confluence

**Skills & Qualifications**
- Advanced knowledge of Salesforce Data Cloud architecture and capabilities
- Strong SQL skills for data transformation and query optimization
- Experience with ETL processes and data integration patterns
- Understanding of data modeling principles and best practices
- Experience with Salesforce Marketing Cloud, MCI & MCP
- Familiarity with APIs and data integration techniques
- Knowledge of data privacy regulations and compliance requirements (GDPR, CCPA, etc.)
- Demonstrated experience with data analysis and business intelligence tools
- Strong problem-solving abilities and analytical thinking
- Excellent communication skills to translate technical concepts to business users
- Ability to work collaboratively in cross-functional teams
- Familiarity with and adaptability to new-generation technologies and trends (Gen AI and Agentic AI) is an added advantage

Division

US

Business Unit

Universal Hierarchy Node

Location

Mexico

Site

INSURGENTES

Company / Legal Entity

MX06 (FCRS = MX006) Novartis Farmacéutica S.A. de C.V.

Functional Area

Marketing

Job Type

Full time

Employment Type

Regular

Shift Work

No

**Ajustes de accesibilidad**:

  • Salesforce Data Cloud, Associate Manager

    hace 2 semanas

    Insurgentes, México Novartis A tiempo completo

    **Summary**:The Salesforce Data Cloud, Associate Manager will play a crucial role in leveraging Salesforce Data Cloud to transform how our organization uses customer data. This position sits within the Data Cloud Business Enablement Team and focuses on building, managing, and optimizing our data unification strategy to power business intelligence, marketing...

  • Data Cloud Platform Expert

    hace 2 semanas

    Insurgentes, México Novartis A tiempo completo

    **Summary**:Responsible for designing and optimizing the use of Salesforce Data Cloud to enable real-time, data-driven marketing experiences. Ensures unified, compliant, and actionable data fuels E360 use cases, flows and insights.**About the Role**:**#LI-Hybrid****Location**: Mexico CityResponsible for designing and optimizing the use of Salesforce Data...

  • Salesforce Marketing Cloud Engagement Platform Expert

    hace 2 semanas

    Insurgentes, México Novartis A tiempo completo

    **Summary**:Expert in translating experience designs into scalable, personalized, and automated journeys using Salesforce Marketing Cloud and Personalization tools. This role bridges strategy and execution, enabling real-time, compliant HCP engagement**About the Role**:**#LI-Hybrid****Location**: Mexico City**Key responsibilities**:- Serve as the principal...

  • Salesforce Technical Architect

    hace 4 semanas

    Insurgentes, México Novartis A tiempo completo

    **Summary**:The Technical Architect is responsible for architecting new solutions within Marketing Cloud. The Technical Architect will gather all requirements, design the solution, and coordinate the build and QA of the solutionThe Technical Architect is responsible for recommending solutions within Marketing Cloud. The Technical Architect will work with...

  • Salesforce Technical Architect

    hace 13 horas

    Insurgentes, México Novartis A tiempo completo

    **Summary**: The Technical Architect is responsible for architecting new solutions within Marketing Cloud. The Technical Architect will gather all requirements, design the solution, and coordinate the build and QA of the solution The Technical Architect is responsible for recommending solutions within Marketing Cloud. The Technical Architect will work with...

  • Data Analyst

    hace 2 días

    Insurgentes, México Concord Servicing A tiempo completo

    Concord Servicing is a leading loan-servicing company with more than three decades of experience delivering high-quality solutions for originators, lenders, and capital providers across consumer and commercial markets. Our Mission We exist to deliver exceptional servicing outcomes for our clients and borrowers by combining deep domain expertise, robust...

  • Campaign Technical Architecture, Manager

    hace 3 semanas

    Insurgentes, México Novartis A tiempo completo

    **Summary**:The Technical Architect is responsible for architecting new solutions within Marketing Cloud. The Technical Architect will gather all requirements, design the solution, and coordinate the build and QA of the solutionThe Technical Architect is responsible for recommending solutions within Marketing Cloud. The Technical Architect will work with...

  • Integrated Marketing Automation Strategist

    hace 2 semanas

    Insurgentes, México Novartis A tiempo completo

    **Summary**:The Integrated Marketing Automation Strategist plays a critical role in designing data-driven, cross-channel customer experiences that align with brand objectives and customer needs. This role bridges marketing strategy, experience planning, and technical execution—translating strategic inputs into actionable, automated use cases across paid,...

  • Real Time Analyst

    hace 17 horas

    Insurgentes, Guanajuato, México Novartis A tiempo completo

    Job Description SummaryThe Real Time Analyst plays an essential role within the PSC contact center operations, focusing on monitoring and analyzing real-time contact volumes and staffing levels to ensure customer service targets are consistently met. This position involves a keen eye for detail and a strong ability to interpret data to make informed...

  • Cloud DBA

    hace 18 horas

    , San José Insurgentes, CDMX, México Fixity Technologies A tiempo completo

    Cloud Database Administrator (Cloud DBA)We are looking for a Cloud Database Administrator (Cloud DBA) to manage, optimize, and secure cloud-based database environments across leading cloud platforms. This role is ideal for a hands-on professional with strong database fundamentals and experience operating databases in modern cloud architectures.Key...