Junior Cloud Support Engineer

hace 5 días

Tijuana, México Teradata A tiempo completo

**Location**: Tijuana, BC, Mexico

Teradata is looking for a Cloud Support Engineer to join Teradata Global Support Organization supporting customers using the industry-leading data analytics software platform to uncover real-time business intelligence at scale in Cloud, On-Premise, and anywhere in between. We are looking for colleagues with engaging personalities, a passion for excellence in technology, customer focus, and great problem-solving skills.

What You’ll Do

Key Responsibilities

Manage and support mission-critical/24x7 public cloud environments for multiple customers

Backup, Archive, and Recovery execution of the cloud-based data warehouses

Throughput monitoring, load balancing, improving the overall system health by optimizing the key public cloud resources

Working with distributed teams

Real-time troubleshooting and problem resolution

Skills & Attribute

Basic knowledge in Public Cloud Services

Basic knowledge in Linux administration and Shell Scripting

Basic knowledge on any of the RDBMS like Oracle//DB2/Netezza/Teradata/Others

Good presentation and communication skills

Good team player

Basic Qualifications

Engineering Graduate or 3-year Diploma

Entry-level to a professional job progression

Required to work in the Tijuana office

Desirable Skills

**Understanding of Cloud Computing**: virtualization technologies, Infrastructure as a Service, Platform as a Service and Software as a Service Cloud delivery models and the current competitive landscape

Understanding of infrastructure (firewalls, load balancers, hypervisor, storage, monitoring, security, etc) and have experience with orchestration to develop a cloud solution

Understanding of database architecture and modeling, RDMS and No-SQL

VMware skills

Desirable Certifications

Any Cloud Certification from either Amazon Web Services, Microsoft Azure, or Google Cloud Platform

ITIL, CISSP, or other relevant certifications are desirable

Preferred Qualifications

4 Year Engineering Degree or 3 Year Master of Computer Application

Excellent oral and written communication skills in the English language

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