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Human Resources Manager

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Job Description

Fragomen, the leading global business immigration services firm, is searching for a Human Resources Manager for our Mexico City, Mexico location. This position will provide lead Human Resources support for legal teams in Mexico City and throughout the region, as needed.

RESPONSIBILITIES

o Manage all facets of day-to-day Human Resources support in the Mexico City Office

o Serve as a knowledgeable HR advisor to local partners and managers in addressing employee relations matters

o Support the development and implementation of the Firms' HR initiatives, tools and systems

o Provide counseling on policies and procedures

o Collaborate with HR functional areas to ensure delivery of Talent Acquisition support, Talent Management program delivery and Total Rewards initiatives.

o Manage performance review and the annual merit increase processes for employees in the areas of responsibility.

o Be actively involved in recruitment by managing the hiring process

o Create and implement effective onboarding plans

o Develop training and development programs

o Support the management of disciplinary and grievance issues

o Maintain employee records according to policy and legal requirements

o Review employment and working conditions to ensure we are competitive and per market

o Facilitate the identification of training needs as well as the delivery and tracking of job
- specific and supervisory training leveraging the Talent Management team as appropriate.

o Assess morale level, collect feedback and assist in maintaining a positive working environment

QUALIFICATIONS & EXPERIENCE

o Proven experience as HR officer, administrator or other HR position

o Knowledge of HR functions (recruitment, training & development etc.)

o Understanding of disciplinary procedures

o Proficient in MS Office

o Experience using Workday or another HR systems a plus

o Outstanding organizational and time-management abilities

o Excellent communication and interpersonal skills

o Problem-solving and decision-making aptitude

o Strong ethics and reliability

o Fluent in English