Customer Care Representative
hace 2 semanas
As a key member of the team, you will play a vital contributing to handle a variety of incoming customer calls and fulfills customer needs to ensure customer satisfaction. **Your jou**r**ney** Attention to detail, teamwork, results orientation. Additionally, you have the following: - High school diploma (Bachelor’s degree is preferred) - **2- 3 years related experience in customer service (quoting, logistics, after sales etc)**: - Excellent Interpersonal and communicationskills - Possesses the ability to oversee multiple tasks, stay organized, and focus on details. - May require advances problem solvingskills - **SAP, Excel**: - **English advanced** **Your contribution** - Enter customer orders into SAP with high accuracy, process quote entries and sales orders, and manage order tracking and fulfillment. - Process credit card payments and ensure correct documentation for orders and invoices, including commercial and vendor party invoices. - Create and manage customer accounts, including "Sold to" and "Ship to" addresses, extend customer accounts, and maintain customer information. - Process warranty claims, create Return Merchandise Authorizations (RMAs) for system returns and other returns, and handle credit and debit memos as needed. - Answer incoming calls to assist with customer requests, provide updates, and address concerns promptly and with a high degree of accuracy. - Conduct research to resolve customer inquiries, locate invoices, track shipments, and provide packing slips. - Manage pricing requests and product availability using SAP and Smartsheet Applications. - Navigate SAP and BPCS systems for order management and product tracking and use TSS database search functions to find relevant information. Tipo de puesto: Tiempo completo Sueldo: $20,000.00 - $25,000.00 al mes Beneficios: - Seguro de gastos médicos mayores - Seguro de la vista - Seguro dental - Vales de despensa Pregunta(s) de postulación: - ¿Cuáles son tus expectativas económicas? Lugar de trabajo: remoto híbrido en 76100, La Castellana, Qro.
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Customer Care Representative
hace 2 semanas
La Castellana, México Kysor Warren Epta A tiempo completoAs a key member of the team, you will play a vital contributing to handle a variety of incoming customer calls and fulfills customer needs to ensure customer satisfaction.**Your jou**r**ney**Attention to detail, teamwork, results orientation.Additionally, you have the following:- High school diploma (Bachelor’s degree is preferred)- **2- 3 years related...
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Customer Care Representative
hace 1 semana
, La Castellana, Qro., México Kysor Warren Epta A tiempo completoAs a key member of the team, you will play a vital contributing to handle a variety of incoming customer calls and fulfills customer needs to ensure customer satisfaction.Your journeyAttention to detail, teamwork, results orientation.Additionally, you have the following:High school diploma (Bachelor's degree is preferred)2- 3 years related experience in...
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Customer Service Representative
hace 5 días
Villa la Cima, México Helpware A tiempo completo**About Us**Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by...
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Customer Service Representative
hace 3 semanas
Villa la Cima, México Helpware A tiempo completo**Position Overview**:As a Customer Service Representative, You will interact with customers to provide information in response to inquiries about products and services. Handle and resolve complaints as needed.**Primary Responsibilities**:- Check to ensure that appropriate changes were made to resolve customers' problems.- Keep records of customer...
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Customer Service Representative
hace 3 días
San José la Teja, México Motiva Consultores A tiempo completoImportante empresa Líder en el Retail Deportivo se encuentra en búsqueda de Customer Service Representative para nuestro CEDIS **Responsabilidades clave**: Responsable de manejar las diversas cuentas como un único punto de contacto con los clientes para pedidos de ventas, fechas de entrega, seguimiento de planificación y producción, facturación y...
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Customer Service Representative
hace 1 semana
, Alianza Para La Producción, B.C., México WABASH TECHNOLOGIES DE MÉXICO A tiempo completoJob ProfileSummary The Customer Service Representative is responsible for for interacting with customers to provide information, support and problem resolution to inquiries and order status. They will serves as the customer's main point of contact for delivery and order status. The customer service rep maintains proactive communication and acts on customer...
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Customer Service Representative
hace 1 semana
Alianza Para La Producción, México Wabash Technologies de México A tiempo completoThe Customer Service Representative is responsible for for interacting with customers to provide information, support and problem resolution to inquiries and order status. They will serves as the customer’s main point of contact for delivery and order status. The customer service rep maintains proactive communication and acts on customer inquiries in an...
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Customer Service Representative
hace 1 semana
Villa la Cima, México Helpware A tiempo completo**About Us**Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by...
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Part- Time Customer Support Representative
hace 6 días
Villa la Cima, México Helpware A tiempo completo_**Part-Time Customer Support Representative**_ **Work 20 hours per week and Earn $9,600 MXN base salary + Bonuses!** Looking for flexibility and stability? Join our Customer Support team! You’ll start training onsite and then transition to **working from home** once you’re fully trained. **We offer**: - **$9,600 MXN gross monthly salary**: -...
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Customer Service Representative
hace 6 días
Sor Juana Inés de La Cruz, México Harman International A tiempo completoLocation: - MX_Tijuana_Sor Juana Ines de la Cruz 243 - Job Family: - Quality - Worker Type Reference: - Regular - Permanent - Pay Rate Type: - Salary - Career Level: - U4 - Job ID: - R-44192-2025 **Description & Requirements**: **About the Role** The Customer Service Representative is a single point of contact for HARMAN Professional internal and...
